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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"The installer did a great job!!!"
—Vicki & Bruce W., Plainfield IL
"Very prompt & courteous service from the installer. Thank you!!"
—C., Aurora IL
"I am very pleased with the workmanship of these three gentlemen and would recommend them to anyone."
—H., Manteno IL
"Eric was great to work with and Sean did a super job of installing the floor."
—S., Kankakee IL
"I love the job! Beautiful work! Hannah was helpful and Lois is fantastic! Thank you!"
—J. Higby, Crest Hill IL
"Mike B is a good salesman. Installation crew were very professional and did a great job! "
—Eric & Tammy B., Plainfield IL
"Installers were wonderful. They were very fast and clean. Sherry was very easy to work with."
—Tiffany H., Naperville IL
"Installers are great!"
—Kay B., Momence IL
"Install team was very professional and did outstanding job."
—Mike & Karyn L., Aurora IL
"Very helpful and patient."
—Denise B., Merrillville IN
"Megan was fantastic. Very helpful and flexible, and patient."
—B.R., Naperville IL
"Annette and her team took our vision for our bedroom and turned it into reality. We couldn't be more pleased with the results. The project was quick and everyone was very friendly."
—Karen S., Batavia IL
"Excellent service. Very nice installers! Hannah and Adam very helpful at Shorewood store."
—Steve & Cindy H., Shorewood IL
"Tom was excellent in helping us and answering all our questions. Ken was outstanding. He was so professional and courteous. "
—Jeanne D., Joliet IL
"All good. Helen was very helpful. Installation crew was on time, knowledgeable & professional. Came in, did the job, and was out before we knew it. Thanks!"
—M.S., Portage IN
"Install guys were very good and fast. Jeff F was very helpful."
—Jim B., Morris IL
"Great service. Will purchase again."
—Dan & Laura H., Shorewood IL
"Good job - Fast!"
—George K., Joliet IL
"Your delivery team was most professional, respectable and attentive."
—Martha C., Naperville IL
"Thanks Hannah! The carpet is great! The install is great too. Thank you!"
—Bob C., Joliet IL
"Installation very professional. Highly satisfied."
—Collin & Debbie L., Merrillville IN
"Our salesman was Great! The installer was good; Overall good experience!"
—Holly & Jim H., Highland IL
"Ordering & delivery were great!"
—Christy K., Naperville IL
"Great Installer! Courteous and neat."
—Doug B., St.Charles IL
"Great employees! Very friendly and courteous. Thank you."
—Rob M., Naperville IL
"Installer did an excellent job."
—Carla B., Shorewood IL
"Latti was very informed about products. Brothers Emanuel & Rogelio were excellent!"
—Rosean N., Naperville IL
"Thanks so much to all of your employees starting with Aliyah and others. Also the gentleman that came to our house to do the measurements did a good job!"
—Theresa & Peter P, Joliet IL
"Installers were great! On time, quick and knew what they were doing. Would ask for them again. Awesome job - well done! "
—R., St.Charles IL
"Sam was very pleasant and helpful to me. I had to make several purchases and she made me feel that what I needed mattered to her. "
—Deborah C., Merrillville IN
"They did a good job - cleaned up after they were finished. Thanks!"
—Don & Pat B., Plainfield IL
"Both Kristen, and Jorge, were very professional, helpful. Appreciated the quick scheduling!"
—Peggy D., Plainfield IL
"Fatima was a pleasure to work with. Jorge and his helper were very respectful and excellent workers."
—Janice L., Shorewood IL
—K., Braceville IL
"The installer was professional and courteous. The salesperson was also very courteous and helpful."
—Dot & Steve H., Wilmington IL
"The end result was awesome. Steve was personable, thorough, expedient, and professional. I will definitely refer FCA & Steve to others in the future!"
—A., Plainfield IL
"Floors are so beautiful! Expert workmanship. Still need a piece of trim installed in living room. "
—Elissa B., Romeoville IL
—Kathy G., St. Charles IL
"Installers were both professional & courteous, and installed the flooring exactly the way I wanted. Very pleased with the product and quality of work. Saleslady was very helpful and polite!"
—J. K., Lansing IL
"The salesman was very helpful with me when I was picking out my carpet. The installer did an excellent job. Thank you!"
—Jane T., Naperville IL
"My installers Fernando, Ramundo & Alex were awesome! Quick and looks GREAT! Mike B was good at figuring out just what we wanted."
—Salvatore E., Plainfield IL
"Completed the job in one day. Delighted by the service and hard work of the installers. They did not even break for lunch! Great job!!"
—R., St.Charles IL
"Everyone we worked with was wonderful. Jennifer was very helpful. Jorge was clean and kind. Thank you so very much."
—Bob & Sherri B., Plainfield IL
"I was very happy with my experience with Jennifer & Lewis. They both listened to my requests & followed them to a "T"."
—Pat R., Minooka IL
"Installers were wonderful! Neat, Clean, Careful, etc. Loved Jessica! My new friend."
—F., St.Charles IL
"Installer very knowledgeable of his craft."
—Conrad R., Momence IL
"The carpet layers were quick, on time, and did a great job!"
—Jeanette G., Joliet IL
"Justin did a great job & so did your installers."
—Kevin S., Plainfield IL
"Jason and install people were great."
—Dwight B., South Elgin IL
—Kurt & Marsha G., Naperville IL