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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Dave was very courteous and does excellent work. I would gladly refer you and Dave to a Friend or Relative."
—Janet C., Joliet IL
"Very friendly salesperson, knowledgeable staff from beginning to end. Beautiful carpet. Would absolutely recommend to anyone and will not buy from anyone else!"
—Ed & Laura M., Merrillville IN
"Installer very polite."
—Paula G., Joliet IL
"Installer GREAT job!!! Neat and careful of walls and furniture left-NO MESS!"
—Lynn P., Orland Park IL
"I am amazed at the efficiency, speed and very courteous installation process. Your two installers were wonderful and we love our new carpet!! Thanks to Michelle too!"
—Kathleen F., Joliet IL
"Michelle was very helpful. Steve came when promised and was very helpful and did a great job."
—Andrea A., Aurora IL
"The service was great. Installers great, courteous, friendly and did a good job."
—Carl & Mildred A., Joliet IL
"Very quick & affordable - will be back! Thank you!"
—Steve P., Plainfield IL
—Ed F., Oswego IL
"Once again, I was very pleased with the installers and the floor. I look forward to having them do my upstairs bathroom in the very near future."
—Keith F., Aurora IL
"Great design ideas - I enjoyed working with Ann!"
—Nancy P., Naperville IL
"Kenny was wonderful."
—Char & Gary O., Morris IL
"The installers were friendly and courteous and cleaned up everything and left it neat."
—Lisa B., Joliet IL
—Andrew & LeeAnn S., Naperville IL
"Awesome product and A++++ installation! Would buy from FCA again."
—Robert A., Manteno IL
"Installers were great. Jeff helped a lot and I love my new floor."
—Robert & Marge H., Plainfield IL
"Hope this one lasts as long as the first one & still in good shape. 19 years we had it. Thank you. "
—Jackie W. , Clifton IL
"Installers were fantastic. Efficient & quality work. "
—Rick V. , St. Charles IL
—Brook F., Warrenville IL
"All associates extremely capable and pleasant."
—Paul R., Joliet IL
"I was impressed with all of your employees. The crew installing the tile were extremely skilled and organized. They did not waste any time and they did an excellent job. I was impressed."
—Jacqueline L., Elmwood Park IL
"This was our second purchase, and your staff was wonderful. We love our new carpet, and the installer was efficient. "
—Mark & Ginger H., Joliet IL
"Installers were prompt, courteous, efficient. Carpet looks good."
—Cheryl O., Naperville IL
"I am very pleased with my purchase. Everything has been wonderful!"
—Merrie D., St. Charles IL
"Your installers were very prompt and courteous."
—Kim & Bill C., Shorewood IL
"The store staff was extremely helpful in helping me make my selection of tile. Steve did an excellent job in installing my tile. He was prompt & courteous!"
—Susan N., Naperville IL
"Everyone we worked with from Jennifer, Todd, Brian, and the installer, were very helpful and professional."
—Paul & Carrie W., Plainfield IL
"The crew was very polite and did a beautiful job."
—Loretta G., Crown Point IN
"We love FCA and Annette is the Greatest! We will continue to do business with FCA in the future! Your delivery men were kind, professional & courteous! "
—Richard B., Woodridge IL
"Nice work Ivan and Able."
—Harry & Molly H., Elburn IL
"Very efficient and professional."
—R., Aurora IL
"Megan is a great person to work with and a real asset to your store!"
—Denise M., Bourbonnais IL
"Thank you Tim for going the extra mile for bringing the sample to my home."
—Diane W., Naperville IL
"Sales rep, Hannah, was terrific - Installers seemed capable."
—Michael & Carne C., Dyer IN
"Very efficient and fast; friendly; nice job!"
—P., Manteno IL
"This was our third purchase from FCA. Everything was great!"
—Jeff & Laura W., Plainfield IL
"Julia was very pleasant and knowledgeable."
—Mary H., Joliet IL
"Excellent job! Very fast! Well done! They cleaned up so well too. Thank you!"
—Anthony Matejcak, Manhattan IL
"Awesome every step of the way. Love, LOVE, Love this company!"
—Kim G., Rockdale IL
"Patty was wonderful and fun to work with. What she helped me pick out looks great!"
—Lois Scott, St. Charles IL
"Excellent! Looks great, very helpful and courteous! Thank you!"
—Chris B., Channahon IL
"They were very professional. The carpeting looks great. I would definitely ask for them again."
—Mary J., Plainfield IL
"I just want to say what a great experience it was working with CheriLynn on the flooring for my office. CheriLynn was very helpful, patient and knowledgeable helping my wife and me choosing vinyl and carpet. She also followed up quickly with us on any questions we had and made herself available at any time. CheriLynn is a great representative for FCA. Thank you!"
—Jeanne & Doug H., Morris IL
"Love it! Thanks!"
—Breann M., Shorewood IL
"Men were on time and did good job. Left house clean!"
—Jason C., Shorewood IL
"Jim was great!! Well done installation. Thanks again!"
—Tom S., Naperville IL
"Megan was a terrific help and very personable."
—Debbie V., Brookfield IL
"Lynn was a great salesperson & installation crew was excellent."
—Ed L., Algonquin IL
"Lisa was great and very helpful with design advice. Installers also did a great job - went the extra mile! Looks beautiful."
—Maria P., Elmhurst IL
"Fatime was very helpful, knowledgeable and friendly! Make sure she doesn't leave! Good employee! Installer was very good too!"
—Don & Holly G., Shorewood IL