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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Jon Holmes was our salesman and we've been very happy with him! Always helpful and willing to take the time to help us. Installers were A+ as well. We love our carpet. If we know of anyone that needs flooring we would definitely recommend FCA!"
—Kajicevich, Plainfield IL
"Nice doing business with you! Thanks - "
—Irene K., Momence IL
"Very pleased. "
—Jeff & Julie L., Clifton IL
—Doug M., Joliet IL
"I try to send people there all the time! Floors look great today! Thanks again!"
—H., Naperville IL
"Everyone we worked with was great. I would have no problem referring friends, family and neighbors. Always have good experience. This is second time Fernando installed carpet - He's great, kind, courteous and professional."
—Pattie L., Plainfield IL
"Very happy with products and installers. They were extremely honest, professional and clean!"
—Adam & Pam S., Merrillville IL
"I cannot sing enough praises that I've experienced from start to finish. GREAT employees and customer service. I have more to be done in the near future and will definitely use your services again."
—Rosanne L., Highland IN
"Annette is very smart, helpful, honest and kind. Delivery crew was efficient and nice."
—Pat K., Clarendon Hills IL
"Did a very good job!"
—Mike C., Plainfield IL
"Good job! Nice installation."
—Giny A., Momence IL
—Doug M., Joliet IL
"Rob was great!"
—Joel E., Steger IN
"Rob was extremely helpful meeting our needs with quality & price. One of the best I have dealt with. Installers were fast and courteous."
—Brad D., Valparaiso IL
"Installers did a great job."
—Eva R., Woodridge IL
"The guys did a superb job. Very pleased! Thank you!"
—Mary W., Coaly City IL
"They did a great job. "
—L. , Joliet IL
"Great job by installers. On time. Finished early!"
—Tim P., Naperville IL
"The installers were great. They worked very quickly and efficiently - and even vacuumed when they finished!"
—Barb S., Woodridge IL
"Very professional installers - all business! Thank you!"
—Janet C., Wilmington IL
"Jorge is a very good carpet layer. We are very happy with his work. Adam worked with us on our purchase. Very helpful!"
—Joe S., Plainfield IL
"My installer, Louis, was very professional and quality-conscious. I absolutely love my floor and how clean he would leave things. I intend on requesting him for future projects. In addition, Jim Vonch made this project smooth sailing."
—Ann Bielman, Plainfield IL
"Dave and guys were very professional. Great job! Well done!"
—Mary Y., Matteson IN
"Excellent help from CheriLynn! Wonderful installers - worked very hard. "
—Diane G., Naperville IL
"Excellent from purchase to install."
—V., Aurora IL
"Quality of installation was excellent. Installers were very patient answering questions and provided clear explanations. Clean up was very good."
—Richard & Donna S., Joliet IL
"Good quality. Very helpful installers. They do a very nice job."
—Ray & Cindy C., Kankakee IL
"Excellent job! They knew what they were doing, answered my questions and cleaned up afterwards. Great work guys!"
—Cindy F., LaPorte IN
—Brook F., Warrenville IL
"Two men worked very efficiently for one hour to complete the job. They were very professional. Each man seemed very confident and did not need supervision. No wasted time."
—G., Kankakee IL
"Installers were right on time, friendly, and completed job in timely manner. They cleaned up the room after the install. My wife is very pleased with their work and we would use them again. "
—R., Bolingbrook IL
"Installer crew was very efficient & courteous. Our salesman was very helpful also."
—Ann A., Naperville IL
"Cheri listened to my needs and was very helpful. Installation was great!"
—Matthew M., Naperville IL
"Richard, Lindsey and Rafael were great! Very glad I stopped at FCA!"
—Kathy D., Merrillville IN
"Great customer service and installers."
—Christopher W., Aurora IL
"Great job and friendly service!"
—M., Peotone IL
"The salesman was very helpful! The installers were very careful with the installation and vacuuming."
—F., Bradley IL
"Samantha was extremely helpful & knowledgeable, and installation was great."
—Robert F., Merrillville IN
"Wonderful experience. Sam was very nice and paid attention to my concerns. Installer was also excellent. Thanks!"
—David L., Merrillville IL
"Your people did a good job installing a new pad and replacing carpet."
—Rodney Y., Shorewood IL
"I am so happy with my new purchase. Everyone did an outstanding job. Thank you!"
—Kathy S., Naperville IL
"Very favorable! Great job! Thank you."
—Charles & Debbie S., Channahon IL
"There was a mix-up on delivery date before my daughter's wedding. FCA cleaned the old carpet until new carpet was produced."
—Don R., Winfield IL
"This was my first purchase, although you are less than 3 miles from my home. I didn't realize the breadth of offerings that you have. Lucia is fabulous! Her recommendations are home runs!"
—Debra S., Naperville IL
"Very nice stuff."
—Keith & Angie N., Joliet IL
"Terrific job. Went above and beyond and exceeded expectations!"
—Paul & Diane H., Plainfield IL
"I couldn't be more pleased. Everything looks fabulous."
—Ken M., Plainfield IL
"Fatime was very helpful with both our purchase AND arranging installation before our Party! Installer did a great job too!"
—Judy C., Plainfield IL
"Excellent work done! Floor looks great and the workers were very efficient and friendly."
—Lynn F., Crown Point IL
"Staff, Renee, and installer, Roger, are very kind & helpful! "
—L., Manteno IL