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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"The carpet installers were fantastic! Very courteous. They cleaned up beautifully! Awesome service!!"
—Robert H., Naperville IL
"Excellent service. Men were fast and polite."
—Ruth M., Oswego IL
"Mike is great. Excellent! Installation was great! "
—Jen & Keith M., Plainfield IL
"I was very pleased with service."
—Diane D., Gary IN
"Great service from Jason & helper. Would work with them again. They worked with us for a happy install. Nice work and cleanup. "
—Dianne & Paul K., Hammond IN
"Workers went to work immediately! They were courteous and finished promptly."
—B.H., Munster IN
"Installation was good and professional, clean and on time."
—Melvin K., Crown Point IL
"Staff at store was very helpful, informative and friendly. Installers did a great job, finished in 1 day, polite, clean & excellent craftsmanship."
—Susan P., Hoffman Estates IL
"Jess and our installers were awesome! Thanks so much!!"
—Mike & Pam L., St.Charles IL
—Jim & Lorelle B., Aurora IL
"Luis' quality of workmanship was excellent! He was very clean in his work. I appreciated his ability to finish the job on a Sunday. "
—Barb B., Shorewood IL
"Ivan and Efran were excellent installers. Courteous, quick and quality work. Cary was very helpful with decisions and courteous!"
—Jennifer N., Naperville IL
"Samantha was extremely helpful & knowledgeable, and installation was great."
—Robert F., Merrillville IN
"Always a pleasure!"
—Jen T., Chicago IL
"Installers were on time and very polite!"
—Andrew S., Godley IL
"Installers were friendly & worked hard."
—Donna V., Shorewood IL
"Wonderful work-courteous and friendly. Very helpful moving the furniture back. Will highly recommend."
—B., St. Charles IL
"Everyone is really friendly, knowledgeable and not pushy!"
—Carol B., Plainfield IL
"Everyone was courteous and professional. Highly recommend installers."
—Larry & Vivian V., Crown Point IN
"Michele is wonderful to work with. She is friendly, polite & always extremely prepared for our meetings; and knows exactly what we want. She pays attention."
—Omar M., Shorewood IL
"Thank you for making a tough situation easier!"
—Elizabeth C., Wheaton IL
"Awesome work! "
—Ron & Trish H., Channahon IL
"Samantha was very helpful."
—Carol F., Merrillville IL
"These installers are above and beyond and I really enjoyed having them here. They are very valuable to represent FCA."
—Carolyn T., Aurora IL
"Nice job Jason!"
—R., Naperville IL
"Installers were Excellent!! Very professional! Salesperson very knowledgeable!"
—B.S., Yorkville IL
"Very professional, courteous, helped get the best possible price. I really enjoyed the experience."
—Jim & Janet B., Plainfield IL
"Very good work. Showed up on time, quiet, worked hard."
—S., Batavia IL
"Samantha did a great job in helping with our selection."
—John & Judy P., Crown Point IN
"Very nice and quick installers. Great job!"
—Michael & Corinne C., Naperville IL
"Renee was very helpful and dependable when making an appointment for measuring, etc. Bob, the installer, was very prompt when contacting me about installation and we're totally satisfied with the quality of his work and his friendliness!"
—M., Bourbonnais IL
"Awesome! Thank you!!"
—Gwen E., Custer Park IL
"Very nice people to deal with."
—Jean & Bernie M., Wilmington IL
"Thank you for the years of Awesome customer service."
—S., Aurora IL
"Installers were courteous, fast, efficient, professional. Did a beautiful job, and cleaned up. Salespeople were equally good."
—Terry R. , Naperville IL
"Appreciate installer calling, being on time. Also installer was careful to surroundings. Thanks!"
—Tim & Connie E., Bourbonnais IL
"There was a scheduling error and our plans cancelled. Installers scrambled & installation completed as promised."
—Bill & Lori L., Braidwood IL
"The two young men that put my floors in were very good and nice!! "
—Linda H., Plainfield IL
"FCA stands behind their products and installation."
—Laurel R., Plainfield IL
"Delivery guys - Mikael and Jared, both nice!"
—J., Shorewood IL
"Installers worked very hard, they were very neat- seemed very efficient. Great attention to detail."
—Mary & Jerry S., Joliet IL
"Great installers & sales service. Thanks."
—M., Naperville IL
"Very happy from purchase to installation. The company is a Star to me!"
—Charlene V., Shorewood IL
"The gentlemen who installed the carpeting were very courteous and efficient. They worked quickly, quietly and clean-up was spotless."
—K., St.Anne IL
"Sam was exceptional from design through installation. Sergio was professional and even changed out and installed tile when asked. Very good."
—W. S., Crown Point IN
"Your employees did an amazing job, moving furniture carefully and working non-stop until the job was done! Thank you!"
—Stephanie H., Naperville IL
"Everyone I encountered with this purchase was informative, nice, & helpful. Prompt on-time service."
—Niles & Kathy N., Crown Point IN
"Skip was great! Very knowledgeable! Installation was great! Carpet looks very nice!"
—Mark & Kim M., Shorewood IL
—Sherry F., Bourbonnais IL
"Very good service. "
—C. J., Gary IN