Our Promise

10 Reasons to make FCA your choice for flooring
  1. LOW PRICE - You'll always get the right price because FCA buys direct to save you money. We bypass costly middlemen and pass those savings on to you. You won't find the FCA quality and service at a lower price anywhere.
  2. HUGE INVENTORY - When you need it now, FCA carries a large local inventory of all major floor covering products for quick delivery.
  3. LARGEST SELECTION - If you are looking for just the right flooring, you'll find it here. FCA offers hundreds of brands and thousands of colors and styles.
  4. FIRST QUALITY PRODUCT AND INSTALLATION - all FCA products are first quality from the finest manufacturers. FCA installers are specially trained, certified, insured and use the finest equipment and the latest installation techniques.
  5. EXPERIENCED FLOORING SPECIALISTS - You'll like our people. They care and they know the business. They will give you as much help as you need to make a sound decision about your flooring investment.
  6. STORE CREDIT - To make your floor covering purchase as painless as possible, FCA offers extended credit terms to qualified clients. FCA also accepts personal checks, MasterCard, VISA, Discover and American Express with proper ID.
  7. CUSTOMER SERVICE - Have a question? FCA's customer service is unmatched. Each of our stores has a customer service department open weekdays 8:30 AM to 5:00 PM to give you courteous and professional service. Every one has voicemail and email … and there is always a manager on duty.
  8. EXPERT FIELD SUPPORT - FCA's highly experienced field staff provides additional expertise in answering unusual installation questions. Our technical support is available to you at no extra cost!
  9. HANDY EASY-TO-FIND LOCATIONS - You'll have plenty of free parking and easy access at all FCA stores.
  10. INDUSTRY REPUTATION - Buy with confidence. FCA is a participating member of the World Floor Covering Association (WFCA), the National Floor Covering Alliance (NFA), National Home Builders Association (NAHB), and numerous local community organizations. FCA is recognized nationwide as one of the top volume stores in the country. With an unblemished credit rating since 1976, FCA is written about regularly in the trade press.

"Rob was very helpful and courteous. We have always been satisfied with FCA. "
- Larry Sokolwski, Merrillville IN
"Your employees were courteous and efficient workers. I would definitely have your company do work for us again."
- Noreen & Fran K., Channahon IL