Here's What Our Customers Say About Us:

"A true professional, his attention to detail by covering a very uneven surface, creating a beautiful floor covering (Luis). I also greatly appreciate the fact that the measurer came out the same day we were in the store (within a 1/2 hour) to measure the room. I was very impressed with that kind of service and teamwork. Thank you and keep up the good work I will spread the word."
-Dennis & Cathern M., Shorewood IL
"Your employees were courteous and efficient workers. I would definitely have your company do work for us again."
-Noreen & Fran K., Channahon IL
"Installer GREAT job!!! Neat and careful of walls and furniture left-NO MESS!"
-Lynn P., Orland Park IL
"The floor looks good and the installer took a lot of pride in his work. I hope this floor will still look this good 10 years from now!"
-Connie A., Lockport IL
"Luis was very nice. Friendly- a VERY good installer"
-Peter & Pat H., Shorewood IL
"Wally did an excellent job! He was personable, professional, on-time, etc. Jim Vonch is the best!"
-Barbra C., Joliet IL
"Luis the installer did an excellent job! I am very happy with the floor!"
-Betty Z., Morris IL
"The salesman Mike Bell was great. Luis who installed the tile was very polite and did a good job. Very prompt. A good experience."
-Karen H., Joliet IL
"The carpet layers were quick, on time, and did a great job!"
-Jeanette G., Joliet IL
"The carpet was delivered on time. Men were fast- wonderful work. Completely satisfied. Thank you!"
-Sheril J., Joliet IL
"Jackie & Raymond were great to work with. Our floors look great!"
-Sarah R., Shorewood IL
"Lois was very professional, very good at clean up after the job was done. He advised us to stop by with any change or issue. I would request him for all future jobs we have at FCA."
-Ed & Jan W., Plainfield IL
"Luis (installer)- did an excellent job. Very professional, I recommend him (5 stars)."
-Mike W., Joliet IL
"My salesman Jim Vonch, was excellent to work with. The installer, Luis did a great job!"
-Leon & Jeanne H., Joliet IL
"Jim & Luis were awesome. I would highly recommend any one for your service and material. Very happy customer!"
-Lisa C., Shorewood IL
"Both employees- Jorge and his assistant were great! They were promptly at the job site at 8am and did a fantastic job! They took time to explain and answer any questions! Thank you!"
-Sandy S., Minooka IL
"Hannah was very knowledgeable, helpful and friendly- we really enjoyed working with her! The installers were prompt, courteous, and efficient. We are very satisfied with both purchases."
-Paul & Martha J., Minooka IL
"The installers were polite and did a very good job. Also, Jody (salesperson) was very helpful and informative."
-Bill & Patti H., Braidwood IL
"Your sales person, Jody Kujawa, was very helpful, extended herself for us and the installer, Craig Muzzey, was courteous, friendly, efficient."
-Len & Marchene F., Morris IL
"Jorge and his team were awesome! Thank you very much for the great service!"
-Tom & Mariam H., Shorewood IL
"Thanks for everything! Luis (installer) & Jody (sales) were excellent! We will definitely refer others, as well as buying from you again."
-Scott & Sheila L., Plainfield IL
"Our installer was Luis and what a professional he was! Stayed later to make sure things were done and was knowledgeable about everything we needed. Our floor looks just perfect thanks to his expertise."
-Tim & Renae D., Minooka IL
"Service was great. The install crew were very friendly and nice. They were on time. I will use your company in the future."
-Amy H., Plainfield IL
"Fernando's work was outstanding! Can't believe how efficient and good workers these guys are!!"
-Donna & Rene A., Plainfield IL
"Great installation with professional employees."
-Brian & Amy O., Joliet IL
"Jody- Fantastic! Luis- Excellent job and highest quality of workmanship! For a difficult area- end results- we love it!!!"
-Len & Marchene F., Morris IL
"FCA is great, workers are always nice and do a great job."
-Eugene & Mary M., Romeoville IL
"Luis did an excellent job. We hope we can have him next time we need flooring, which will probably be in the next year. Thank you!"
-Jack T., Plainfield IL
"The installers did a nice job on the carpet!"
-Jennifer & Eric D., Plainfield IL
"Very pleased with our salesman Jody- helped us tremendously on shopping. The installers were great! Jorge and his team were very professional and efficient. Very happy! Thank you!!"
-Scott S., Yorkville IL
"Service was exceptional- Luis worked very hard and completed both bathrooms in one day- good quality work and good prices-0 very pleasant and knowledgeable about work."
-Randy & Laurie C., Plainfield IL
"Installers worked very hard, they were very neat- seemed very efficient. Great attention to detail."
-Mary & Jerry S., Joliet IL
"Quality of installation was excellent. Installers were very patient answering questions and provided clear explanations. Clean up was very good."
-Richard & Donna S., Joliet IL
"Nice crew. Hardworking, no nonsense. Thank you!"
-Susan M., Naperville IL
"The tile was laid very nicely and was also courteous."
-Tom & Martha W., Shorewood IL
"All work performed looked great and they cleaned up everything after. Thank you."
-George & Karen C., Shorewood IL
"The guys were great and did a wonderful job. I would recommend them to everybody!"
-Christina T., Braidwood IL
"Carpet was laid quickly and seems to look great."
-George & Debbie P., Elwood IL
"Wonderful work- I always love having Jorge and his crew- Thank you!"
-Susan & Michael L., Joliet IL
"Your service was very good. Luis was very, very good and very courteous."
-Mary Jane M., Joliet IL
"Jody was great. I liked working with her. The guys that installed did a great job! I am very happy!"
-Renee & Dan C., Plainfield IL
"I absolutely love my new kitchen floor. Luis did a beautiful job. He was very polite and helpful. He even made great suggestions. I would definitely buy from FCA and would definitely would recommend FCA to my friends and family."
-Shannon K., Joliet IL
"I am satisfied. Thanks to Luis he has done a beautiful job."
-Marcelle K., Joliet IL
"Jim V: Very helpful, courteous, efficient, and knowledgeable. Luis: an excellent craftsman! Courteous, takes obvious pride in doing a really superb job! FCA: We will definitely return and highly recommend."
-Fred K., Mazon IL
"Carpet looks great. Installers were on time and did a great job!"
-Ed & Kasia S., Plainfield IL
"We have always been treated well by all of your employees- Thank you!"
-Kent & Natalie H., Shorewood IL
"Great installation. Courteous, super fast!"
-David & Teresa G., Joliet IL
"The installers were on time and the job went smooth. I am happy with the job!"
-Jim & Jessica B., Plainfield IL
"Excellent product & service. It was delivered with a smile and respect. Very satisfied."
-Marge & John S., Frankfort IL
"Very enjoyable purchase. Jim was very helpful. Installers did a nice job! See you again in the spring!"
-John & Julie C., Shorewood IL
"Robyn's artistic talents really came through on our project, and she was quite accommodating & patient with us. Steve Best is a true craftsmen of his trade; additionally he and Joe are really nice, friendly and professional men."
-Penny L., Naperville IL
"Once again, I was very pleased with the installers and the floor. I look forward to having them do my upstairs bathroom in the very near future."
-Keith F., Aurora IL
"Workers were very efficient and courteous. Very nice and careful with my things."
-Diane M., North Aurora IL
"Very friendly, courteous guys. When we purchase again from your company, we would prefer Brad and Roy."
-Jim & Michelle M., Wayne IL
"Your installers did a GREAT JOB! I will use you again. Great service."
-Tom R., Naperville IL
"Michelle Zanzola was great to work with and a wonderful lady. Luis and his installation crew were very courteous and a pleasure to work with."
-Cheryl G., Naperville IL
"Outstanding! Arrived early, respected my home- courteous, hard working, done in 8 hours. Quality job! No complaints."
-Trina H., Bolingbrook IL
"Michelle was great! Garth and Nate were very respectful of our belongings, were very courteous and professional!!! We do not hesitate to recommend FCA to others and will serve as an installation reference."
-Virginia & Charles S., Aurora IL
"Service was great! Men were polite and got job done quickly. John Holmes is a joy to work with!"
-Kelly M., Plainfield IL
"Sales experience was excellent- installers were very professional. We would not hesitate to use your company in the future."
-Sandy A., Naperville IL
"Salesperson Jim B went out of his way to be helpful and courteous. We had a good experience between sales and installation!"
-John C., Naperville IL
"Very good crew to work with, fast, and reliable."
-Linda G., Lisle IL
"Thank you again. The basement looks really good."
-Naperville, IL
"Great service. Robyn goes above and beyond. We would definitely call her again for any flooring needs."
-Al & Martha B, Aurora IL
"Installers were very polite and courteous. They did a great job. They acted in a professional manner. We are very pleased with them and the finished work."
-Joseph C., Plainfield IL
"Jon Holmes is professional, courteous, and dedicated. I am very pleased with my service. Thank you."
-Colleen C, Naperville IL
"Service was the best I've had at my house."
-Anthony, Montgomery IL
"Michelle Z. is a great sales associate. I always use her. She is very knowledgeable & polite."
-Karen W., Aurora IL
"Very enjoyable purchase. Jim was very helpful. Installers did a nice job! See you again in the spring!"
-John & Julie C., Shorewood IL
"Team you sent were courteous and nice. Thank you--Good job!"
-Jeannie G., Naperville IL
"All of the salespeople and installer (Steve) were very helpful & easy to work with. Steve was great in working with us and answering all our questions."
-Subhasis L., Aurora IL
"Great employees, great installation- can't find any seams. Very pleasant and professional."
-Barb S., Naperville IL
"Everyone was pleasant, good attitudes & good work ethic. We appreciate all the advice we received. It gave us better insight. Thanks for all your explanations and patience."
-O., Lombard IL
"The service and assistance in the store was exceptional. The installation was also very favorable. The installers were very careful, courteous and clean with our home & belongings."
-Sylvia P., Naperville IL
"Jon Holmes did a great job as sales rep. He is very personable and looks out for the best interest of his customers. Installers did a great job too- under difficult circumstances."
-Owen W., Aurora IL
"The store staff was extremely helpful in helping me make my selection of tile. Steve did an excellent job in installing my tile. He was prompt & courteous!"
-Susan N., Naperville IL
"Salesman- Jon Homes was helpful. He returned calls promptly and got information from the manufacturer quickly. Installers- Jose & Cesar did an excellent job. Meticulous & professional. We love the job they did."
-S., Aurora IL
"Great service from the showroom to the installation. We really appreciated the follow-up. Will use again and recommend."
-P.B., Plainfield IL
"Great service at the store- John B. was very helpful and the installer, Steve was terrific- excellent work & very professional & nice. Went over & beyond- thanks."
-Connie B., Naperville IL
"The installers did a great job- were on time. Salesperson was very helpful!"
-Kathy L., Naperville IL
"Michelle was very helpful. Steve came when promised and was very helpful and did a great job."
-Andrea A., Aurora IL
"The delivery guys were prompt and polite! We will be working with you again! Michelle was great to work with too!"
-Randy M. and Susan B., Aurora IL
"Great service! Jon Holmes (sales associate) was very helpful. Installers were on time and did a good job!"
-Karen I., Aurora IL
"Steve did a great job on the tile install and picked a good replacement grout color since the color I picked was discontinued. Robyn did a great job helping with all flooring needs. Installation ended up being a day early and they did a great job considering my trim was not up yet. They went above and beyond. Top Notch!"
-Susan S., Aurora IL
"Service was great! We've done many projects on our home, and the service we received was the most professional we've had. The carpet was laid well and looks fantastic."
-R.R., Naperville IL
"Superb in all aspects!!! Sales, installation, answering, telephone calls, scheduling and fulfilling what was agreed upon!"
-Howard P., Willowbrook,, IL
"Garth and Nate were excellent and hard-working men. They did a very nice job and we were happy with them."
-Carole D., Oswego IL
"The service was outstanding!! It means a lot to a customer when a salesperson tried to save you money. John is great, I would recommend him to everyone. Installer was very nice and did a great job. No mess!!"
-Kim R., Naperville IL
"All the men worked so hard and were excellent. We are very happy with their work."
-Carole D., Oswego IL
"Excellent service! Installation was prompt and they cleaned up. Thank you"
-Rick U., Elburn,, IL
"Easy to work with, kind on telephone, excellent follow through on anything/everything we discussed."
-Meredith B., Oswego IL
"Roy, Ivan, Rogelio (Installation crew) were really great! I appreciate their courtesy, care and hard work. John B (sales) was also great."
-Regina P., Naperville IL
"Robyn was knowledgeable and very easy to work with. Great service. She said Garth was the best and he was finished earlier than expected and extremely good workmanship."
-Meg W., Naperville IL
"Your salespeople were informative and professional. Your installers were very hard workers and really courteous. It was a great experience for us."
-Brian N., Naperville IL
"Excellent! Salesperson was very helpful and understanding. Crew that installed floors worked very hard and efficiently. They were very friendly and answered all our questions right away. They did a fabulous job! Thanks for everything!"
-Edie M., Oswego IL
"Great staff- very helpful and friendly. Installers were wonderful- patient, easy-going and competent!"
-Mary Ellen A., Naperville IL
"I cannot say enough wonderful things about Angie and Luis and his crew. Fantastic, Courteous, efficient and soo pleasant to deal with. Thank you again!"
-Desiree M., Batavia, IL
"The 3 men did a nice job, and cleaned up after they finished laying the carpet. They were on time-10 minutes early!"
-Evelyn S., Naperville IL
"Steve did a fantastic job! Very professional, courteous and great follow-up."
-Nicolette H., Aurora IL
"The salesman was very helpful with me when I was picking out my carpet. The installer did an excellent job. Thank you!"
-Jane T., Naperville IL
"Very pleased with your service the people installing it were very nice and very careful with furniture."
-Modena M., Oswego IL
"My installation team was great and did a beautiful job."
-Alan R., Naperville IL
"Installers were prompt, courteous, efficient. Carpet looks good."
-Cheryl O., Naperville IL
"Installation was very well done, and installers were very careful when moving furniture. GREAT JOB!"
-Tom R., Aurora IL
"Installers were quick and efficient, showed up when promised, cleaned up before leaving."
-M., Naperville IL
"Installers arrived within time given and courteous. Quick service. Cary always returned my phone call promptly. Thanks!"
-Q., Plainfield IL
"Your installers were professional, excellent workers, they cleaned up when finished."
-Tom R., Naperville IL
"Installers were on-time and very courteous. They worked quickly and the room looks good."
-Pam A., Naperville IL
"FANTASTIC! Garth and Nate were careful, clean and prompt!"
-Karyn S., Naperville IL
"Your employees did an amazing job, moving furniture carefully and working non-stop until the job was done! Thank you!"
-Stephanie H., Naperville IL
"My installers were very prompt, professional and truly did a first class job. I would gladly have these people again."
-Gary W., Aurora IL
"My crew was great! They went above and beyond my expectations!"
-Linda H., Naperville IL
"I was very pleased with the large selection of various products at FCA. Robyn was a great salesperson- very helpful and knowledgeable. Paul and his crew did an excellent job with the install."
-Laura C., Naperville IL
"Michelle was excellent! She made me feel like I was her only customer! Garth did a great job with the installation and with communicating and answering questions. Now I'm sorry we didn't do the living room and family room too!"
-Patricia S., Arlington Heights IL
"Your installers were great, polite, and very professional. Will look forward to doing business with you again."
-William B., Montgomery IL
"The installers did an "awesome" job, they were very neat and clean as they worked...They finished the job on time and very clean. Thank you!"
-Sue G., Naperville IL
"Robyn was great to work with. Her attention to detail and follow up skills are excellent. Installers were courteous and did a very nice job. Met expectations in all categories!!"
-K., Naperville IL
"Your installer did a great job! They were polite, courteous and very professional. We will certainly recommend your company to friends and family."
-Patrick, Naperville IL
"They were very professional and did an excellent job. I am very happy!"
-Susie S., Aurora IL
"Michelle was very helpful, friendly, and knowledgeable. Steve the install guy was great! Overall, great experience. FCA will be our choice of flooring store in the future. We'll refer family and friends."
-Mike & Holly Z., Aurora IL
"The workers were on time, helpful, courteous and worked very hard and left premises clean!"
-Martha G., St. Charles IL
"I was impressed with all of your employees. The crew installing the tile were extremely skilled and organized. They did not waste any time and they did an excellent job. I was impressed."
-Jacqueline L., Elmwood Park IL
"Installers were excellent. Very courteous and careful with furnishings, seams on carpet done nicely. Nice!"
-Allan J., Huntley IL
"The workers were on time, helpful, courteous and worked very hard and left premises clean!"
-Martha G., St. Charles IL
"I was impressed with all of your employees. The crew installing the tile were extremely skilled and organized. They did not waste any time and they did an excellent job. I was impressed."
-Jacqueline L., Elmwood Park IL
"Installers were excellent. Very courteous and careful with furnishings, seams on carpet done nicely. Nice!"
-Allan J., Huntley IL
"Angie was very helpful. Thanks! Install was right on time."
-Randie.,, IL
"Angie was helpful and responsive. She located my old record that helped make this purchase for replacement after water damage go very well. Thanks!"
-Jim L., S., Elgin, IL
"Your installer Steve was excellent!"
-David G., St. Charles IL
"Both guys were SUPER!!! Great job- see you again."
-J.R F., Geneva, IL
"Your follow-up with customer service was greatly appreciated. Your willingness to make us happy with our purchase is fabulous."
-Z., St. Charles IL
"Angie is wonderful and so is Louis and his crew. You couldn't have more wonderful, nice people working for you. Louis and his guys are wonderful!"
-D.M, Batavia, IL
"Workers did well and I will order again."
-L.A., West Chicago IL
"From your sales associate to your scheduler and installers everyone was fantastic and very helpful. The work was done on time and with little mess."
-Ann S., North Aurora IL
"We love Anita! We are lifetime customers because of her! Great installation crew!"
-Gina K., St. Charles IL
"Wonderful work-courteous and friendly. Very helpful moving the furniture back. Will highly recommend."
-B., St. Charles IL
"Angie was quite knowledgeable and professional. I enjoyed the process. Steve was also professional, experience and friendly- sharing his ideas for my fireplace & floor that I hope to purchase soon."
-Susan M., St. Charles IL
"Cleaned up very nice! Did a great job!"
-Scott B., Geneva IL
"Everyone from FCA is WONDERFUL!! Thank you!"
-Lorna C., St Charles IL
"Angie is wonderful & knowledgeable. Victor & his 2 helpers were pleasant and wanted to please- Good job!!!"
-Mary K., Geneva, IL
"Everything was very nicely done - the carpet layers cleaned up and were very sweet to deal with. I love the new color and carpet!!! Thank you."
-Helen P., Clifton IL
"We were thrilled with FCA when we built our home 4.5 years ago- we are so happy again with our newest purchase for our family room!!"
-Mike & Sue `P., Frankfort, IL
"The installers were courteous, helpful and did a great job of moving the furniture, installing and moving the furniture back. I recommend them to anyone."
-Joan G., Clifton IL
"The installation of the flooring was excellent, the clean up- great. John, the installer is a perfectionist as the job is perfect and looks great, wonderful."
-Joe & Martina M., Manteno, IL
"I love shopping at FCA- Sam’s the man! He’s great, honest, and takes time with customers. Roger installed wood he has the touch. He does beautiful work. John has done a number of rooms for me what a great person! You’re so fortunate to have these people working for you! Thanks"
-Michelle A., Bourbonnais IL
"The salesman was friendly, courteous and helpful. Jesus was very helpful with information I needed to prepare the floor."
-Joan G., Clifton IL
"Everyone was terrific- Jason was very helpful; as well as Larry- John was a big help with making the installation painless and tolerable. Keep these guys- they are very valuable!"
-Janet H., Bourbonnais IL
"The service was great from start to finish. Had a short time frame to get it done. What wonderful service and quality products. A pleasure doing business with you."
-Norma S., Bradley IL
"Rich was very helpful. It was a pleasure working with him. David and his team did an outstanding job with the installation. They worked hard and our carpet looks beautiful. We are VERY satisified."
-Anthony T., Peotone IL
"I am very satisfied with the job that was done for us. The installers were great and really know their job."
-Rosalle R., Reddick IL
"Everyone we dealt with was very professional. I appreciated Ed's patience and expertise around my decision process. Mike's installation was top notch! The floors look fabulous! Thanks for a job well done."
-Jan & Steve B., Stelle IL
"I was very satisfied with the service; the employees were very friendly and helpful. The installers for the carpet were very nice and professional. Thank you!"
-Rebecca T., Chebanse IL
"This was our first time purchasing tile and Ed and Larry's knowledge made it easy and stress free! Thank you!"
-Tim K., Kankakee IL
"Awesome product and A++++ installation! Would buy from FCA again."
-Robert A., Manteno IL
"Jason was very helpful in our product selections (carpet & tile). The two installers were friendly and very thorough with the installation."
-Michelle H., Manteno IL
"We want to thank you for your expertise in getting our new carpet and the installation. There were no problems. The job is well done. Thanks for all you have done."
-James W., Manteno IL
"Everyone involved- extremely friendly. Installation went very well. An questions we had were answered satisfactory."
-Tom S., Bradley IL
"John was superior in his work. His carefulness, courtesy and a great worker made my installation "great". He did everything with accuracy and was a joy to have him do my job. Excellent, excellent! A man of great knowledge, Sam was very helpful too!"
-Rose S., Manteno IL
"We love the carpet! David and his installing team did a wonderful job!! I would recommend FCA to everyone!"
-Brenda S., Momence IL
"The young men that installed my carpet did an excellent job. They worked very hard with no down time and no talking. It was very kind of them to let me run the vacuum before they placed the furniture back in the room. They were very pleasant. Thank you!"
-Mary F., Manteno IL
"You guys did a great job. Everything looks beautiful. Ed did a wonderful job putting up with me. I changed my mind a lot. I have referred a lot of people."
-Derek & Meredith C., Kankakee IL
"Our installer John was efficient, knowledgeable, kind and caring. You have a winner with him as your employee. He went above and beyond the call of duty."
-Greg & Diane L., Bourbonnais IL
"4 star rating for all. Thanks to Rich Johnson for great service now and from previous purchases. Thanks also to Eric for assistance with info with carpets on sale. The installers did a neat, clean, professional job and were very courteous as well."
-Carol F., Bucher IL
"Your employee Sam was extremely helpful and courteous. John was a terrific installer, friendly and very kind."
-Lorna C., Beecher IL
"John was very knowledgeable with this product and even offered a suggestion for our family room floor. He did a great job. Jason was such a great help to us with picking out our floor. Thank you!"
-Tim & Tina L., Bourbonnais IL
"They let me look around on my own after they showed me where the kind of flooring I was interested in was."
-Mary W., Reddick IL
"The men were wonderful, polite, neat, very respectful professionals and did a PERFECT job. We chose a pattern that they matched perfectly at every seam. Thank you!"
-Jerry L., Bourbonnais IL
"Roger was very professional and did a wonderful job. We love it! It was nice to have an installer, I didn’t have to watch or worry about!"
-W., Valpo IN
"Installers were quick and efficient without being rough on trim and walls, used caution, courteous, nice seams, and carefully hauled carpet down a difficult stairwell without complaint."
-Jonathan B., Chesterton IN
"Having your home disrupted for a couple of days is never fun but John, Nick and Rob made everything okay. The guys were great. My wife and I are so pleased with the new flooring."
-Keith M., Merrillville IN
"Treated like family told many friends about your service. Mike B should be Employee of the year!"
-M.Z., IN
"Excellent service! Carpet is awesome in our son's bedroom! Installers were polite and quick! It only took them 45 minutes to install! Thank you!"
-Dale and Judy D., Michigan City IN
"The men who installed the floor were knowledgeable and friendly. The salesperson Mike was also nice and made my experience a good one."
-Paula C., Valpo IN
"The floor install was well expected and looks great. John and his crew were efficient and did a wonderful job."
-Eric W., Hobart IN
"Helen is an angel- she was helpful and compassionate to my particular need- Thanks Helen. The two installers were great, clean, prompt and professional. Thanks"
-Dan G., Hebron IN
"I am very happy with my carpet. Your installers were very courteous and did a good job. Also liked the salesperson."
-Margaret L., Hobart IN
"Salesman were very nice and helpful. I was nervous about installation seeing bad install jobs from other companies but was very impressed with installers. They did everything asked and more."
-Jeff H., Valpo IN
"Our salesman Michael was very patient and helpful with us. We left very happy and will come again for more carpet."
-Nancy R., Hobart IN
"Our salesperson Vicki was very knowledgeable on helping us pick out carpeting for a high traffic area. The installer did a good job on the stairs."
-Richard & Karen W., Merrillville IN
"Vickie was exceedingly friendly and helpful when selling the carpet to us. The installers were phenomenal- courteous, very beautiful installation job."
-Dan & Karen D., Crown Point IN
"John did an excellent job laying our kitchen floor. He is a superior craftsman in my opinion and was glad he was the installer on this job."
-Cheryl H., Crown Point IN
"We are extremely satisfied with our carpet purchase. Helen was very helpful with her recommendations. The installers did a perfect job. Thank you all!"
-S., Crown Point IN
"The employee's were very hard at work and did a fantastic job even during the serve heat of my apartment!"
-Brenda C., Hobart IN
"The installer was extremely friendly and did an excellent job. He went above and beyond and we deeply appreciate that."
-Danille & Allen R., Crown Point IN
"Installers took extra care of room, installed on a Holiday weekend. Would recommend to any future customer. Very pleasant experience."
-Kirk G., Hobart IN
"John our installer did a beautiful job on our wooden floor. He is a great "people" person- friendly, knowledgeable, timely, courteous, very neat and meticulous with his work. I'd have him work again at our home!"
-Mark & Chris B., Valparaiso IN
"John did an excellent job of installing my flooring. I couldn't be more pleased! It looks beautiful. He went above and beyond and it was a pleasure to deal with him."
-Amy K., Merrillvile IN
"Vickie was very helpful in making choices, and patient. John did a magnificent job and left no mess to clean. I love my floor."
-Viola C., Crown Point IN
"Saved us money by switching to liquid float over under laminate. Great job!"
-Lyle H., Hobart IN
"I cannot sing enough praises that I've experienced from start to finish. GREAT employees and customer service. I have more to be done in the near future and will definitely use your services again."
-Rosanne L., Highland IN
"Couldn't have sent a better or more professional installer. Very good at what he does. Took his time to make sure everything was perfect. When I have another floor installed I would want the same person!"
-John H., Lake Station IN
"FCA has always met my needs."
-Laura O., Merrillville IN
"Just wanted to let you know that FCA and their installation subcontractor did a remarkable job on the floor replacement (caused by the leaking dishwasher). We cannot tell that there was ever any damage. This is really amazing based upon the way it looked after the initial tear out. The craftsmanship of the installer was very impressive. Thanks again to System-27 for your support in getting this work completed. Jim C. was again very supportive and we really appreciate his attitude and efforts.
-Mark Mitkowski,
"I wanted to let you know that the carpet was installed today and I'm very happy with the way it looks. Thanks so much for going above and beyond with the customer service! I know I asked many questions and probably seemed a bit needy but I rarely spend a large amount of money remodeling a guest/grandchildren bedroom. Your going out of your way to get me a piece of the carpet to match colors really impressed me. I will definitely be back when I'm ready to tackle my new kitchen floor. Thanks again for the great service and advice! "
-Anita R, IL
"(We) love the carpet. Thanks for the services, the guys were great. We are glad we went with you guys. "
-David D., Bourbonnais IL
"Excellent knowledge of product from Jim. Excellent installation from Garth and his crew. "
-Tony Garamella, Oswego IL
"Taylor was very helpful in making my selection. Installers were great too! "
-Schimmel, Geneva IL
"They were very efficient and did a fantastic job. I would recommend them to anyone. "
-Debbie Weinstein, Naperville IL
"Installation went great - looks beautiful. Jose and team were extremely cordial and did an excellent job!! "
-Corine Kezbus, Aurora IL
"The installers called by 8 AM and the carpet was in and looking good by 10:30. Thanks for a great job. And a big thanks for holding my carpet for and extended time while I completed my remodeling! Thanks for everything Vickie! "
-Sheri Connolly, Valparaiso IL
"Excellent service and installation. A real pleasure to work with such capable people. "
-Martinek, Naperville IL
"Eric was outstanding in giving a very professional and caring amount customer service. He is a great asset to FCA. The 2 men who installed the carpet also were excellent. I would certainly recommend your company and its personal. "
-Bob & Mary Reich, Bourbonnais IL
"Dave's crew was very polite and courteous. They answered all our questions with great knowledge and patience. I would have them back again! Joe, the store's scheduling person, was very accommodating and polite. "
-William Kozel, Crown Point IL
"Megan was an outstanding salesperson. So pleasant and easy to talk to. John was super-caring that everything was perfect. I will certainly purchase from you again. We are pleased with everything. "
-Thelma Webber, Herscher IL
"Dave's crew was very polite and courteous. They answered all our questions with great knowledge and patience. I would have them back again! Joe, the store's scheduling person, was very accommodating and polite. "
-William Kozel, Crown Point in
"Dave's crew was very polite and courteous. They answered all our questions with great knowledge and patience. I would have them back again! Joe, the store's scheduling person, was very accommodating and polite. "
-William Kozel, Crown Point IN
"The installers called by 8 AM and the carpet was in and looking good by 10:30. Thanks for a great job. And a big thanks for holding my carpet for and extended time while I completed my remodeling! Thanks for everything Vickie! "
-Sheri Connolly, Valparaiso IN
"The carpet looks fantastic! What a difference. I would definitely purchase from FCA again! "
-Bill & Joyce Fenner, Shorewood IL
"Mike Bell went above and beyond to satisfy. He is very knowledgeable. Installation was quick and done when promised. "
-Anita Ruffing, Shorewood IL
"Patty was wonderful and fun to work with. What she helped me pick out looks great! "
-Lois Scott, St. Charles IL
"Anne has been an indispensable asset during our building process. A tremendous help and delightful to work with (she has even charmed our "crabby" builder). Dawn Schramer was a big help in floor covering as well. "
-Sue Parkhurst-Lisowski, Naperville IL
"Excellent job! Very fast! Well done! They cleaned up so well too. Thank you! "
-Anthony Matejcak, Manhattan IL
"Installation crew were fantastic. Jesus and his men were hard working, courteous and professional! "
-Merrill, Lisle IL
"I have dealt with Eric several times and he is always very polite and helpful. Someone nice to have working for you. "
-Jerry Colbert, Bourbonnais IL
"Our salesman John was very helpful and patient. The installers were courteous and efficient, and they did a beautiful job. Our new carpeting is PERFECT!!!!! "
-Marianne Foresman, Plainfield IL
"Cary was very professional and "knew his stuff". The installers were very neat orderly and respectful to our house. They were also quiet and good craftsmen…Thanks! "
-Dave & Bernadette West, Naperville IL
"I am very pleased with my experience at FCA. Gary was patient, friendly, and extremely knowledgeable about products, worked hard helping me find the right tile. Roger was an installation pro. Made my uneven floors shine! Will shop with Gary at FCA again. Thanks! "
-Olszewski, Kankakee IL
"My installer, Louis, was very professional and quality-conscious. I absolutely love my floor and how clean he would leave things. I intend on requesting him for future projects. In addition, Jim Vonch made this project smooth sailing. "
-Ann Bielman, Plainfield IL
"FAST! If it was Mohawk, it would be one guy who would take a full afternoon to install. "
-John Kayfish, Lockport IL
"Jason was absolutely great. He was extremely knowledgeable and very friendly. I will definitely be re-flooring the rest of my house with his help. "
-Nash, Aurora IL
"Rob was very helpful and courteous. We have always been satisfied with FCA. "
-Larry Sokolwski, Merrillville IN
"Both Salesman and installer were great to work with and very helpful. Installation was "Top Shelf". "
-Russ Pritchett, Romeoville IL
"Very good customer service by Renee. She was very helpful and wants her customers to be pleased. "
-Fran McCluckie, Morris IL
"Love it! Terrific service! The guys were great and the set is beautiful! Annette helped me pick out the right one. "
-Barb Ikins, Cresent City IL
"Your men came after calling that they would be a little late. It was okay with me because when they got here they did a very good job. "
-E. Helen Balozs, Crown Point IN
"I just wanted to say thank you so much for the great service. Your installers were very good and friendly too.  They did an excellent job. It turned out great. Here it is Monday though and I still don't have everything done yet in the kitchen. Oh, I hope I get it all done by Thursday at least. The one project turned into about a 100 seems. I am ready to get it all done so I can enjoy it. I will definitely refer my friends and family to you. Take care and Thanks again "
-Gina, Kankakee IL
"From sales rep to installer, everyone was very kind and professional."
-Diane B., Shorewood IL
"There was a slight misunderstanding, but the issue was resolved courteously. Very pleased with the results."
-Cathy R., Shorewood IL
"Both Jim and Fernando were great. I would refer others to them for great service and products."
-Frank V., Minooka IL
"The two guys that put in the wood flooring were awesome! I was amazed by their detail and accurate cut of the wood. Loved that they cleaned up well when they were done."
-Kelly L., Joliet IL
"Everyone we dealt with was exceptional. The installer did an above average job and went above and beyond...and he was quick and thorough!"
-David & Suzanne K., Kankakee IL
"The two gentlemen that installed the new floor in our kitchen and bathroom were very courteous and clean. The job was very professionally done."
-Leah & Dennis A., Kankakee IL
"Taylor was very professional and courteous. He went out of his way to help us with our projects and find exactly what we were looking for. I have already referred him and will shop again with him!"
-Jennifer S., Geneva IL
"Jessica Huff was wonderful to work with - knowledgeable, helpful and friendly. I look forward to working with her soon."
-Dwyer, St. Charles IL
"The workers were very professional. The quality of the workmanship was exceptional. I will definitely buy from FCA again. I hope I get the same workers. They were great!"
-Charlene J., Gary IN
"A joy to have every phase completed without complications - sales, estimate, delivery and installation - rare! Thanks much!"
-Phyllis V., Dyer IN
"Rob was very helpful, honest and easy to work with. I purchased my carpet from FCA because Rob was so helpful with my tile purchase. Juan and Rafael were also very friendly during installation."
-Brian C., Merrillville IN
"Very happy with the overall experience from selection to installation. Cheri Lynn was patient and very helpful during the selection process. Garth is truly a professional he does beautiful work, definitely has a strong work ethic."
-Carroll, Naperville IL
"Installers were amazing! They moved very heavy furniture and installed the carpet beautifully."
-Douglas, Naperville IL
"Excellent professional service - sales and install. Installers were wonderful! Worked hard and courteous."
-Merabile, Aurora IL
"This is the 2nd time I have worked with Cary. He is very knowledgeable, kind and detail oriented. Install was great too. Overall, I am very happy."
-Batista, Aurora IL
"Back in Dec/Jan I came into your store with a drawn out diagram of our basement and spoke with Jim about some carpeting. At that time we could not afford it, so we came back at the end of February to see Jim again.  I could not believe he still had our diagram of the basement hooked on his clipboard. We ordered our carpet and had it installed the next week. I just wanted to let you know that your installers were great. They were quick and very helpful with moving a couple of pieces of furniture. But most of all they did a great job! Thanks to not only Jim with helping us pick out the carpeting for our home and big family, but also for the nice installation it looks so much better. P.S. - I am trying to get the husband to come back to you for flooring in the kitchen now."
-The Carter Family, Joliet IL
"Samantha was very helpful. She did what she said she would do. Returned emails very fast and worked within my budget. I am very happy. The service was better than Home Depot."
-Cheney, Peru IL
"My whole house is from FCA. Everyone is always so nice. Excellent on everything! The installers are good workers and they always clean up. I always tell my friends and I keep coming back!"
-M. Gallardo, Valparaiso IN
"Awesome sales and install! Would recommend again."
-J. Toth, Hebron IN
"Escellent workmanship. They were neat and did not leave a mess. Everything was put back in its place."
-B. Folsy, Plainfield IL
"The installers were on time, very polite and courteous. I would use FCA again. Very happy with the job!"
-K. Waldron, Naperville IL
"Keep up the great service on both sales and installation. Thank you."
-K. Haskins, Western Springs IL
"I love the job! Beautiful work! Hannah was helpful and Lois is fantastic! Thank you!"
-J. Higby, Crest Hill IL
"Jorge did a fantastic job. Cleaned everything up afterward and was very courteous. Carpet looks great."
-Kurcz, Naperville IL
"Very professional! Excellent work! I was very pleased with everything. I will definitely recommend FCA."
-G. Zavala, Shorewood IL
"We have dealt with your company many times and always had an excellent experience."
-T. Ruth, Bourbonnais IL
"Megan was very helpful and courteous. We will come back for future needs."
-D. Doll, Beecher IL
"Installers were GREAT! Nicole is wonderful! Very professional company. Thank you!"
-Parrotose, Geneva IL
"Jon Holmes was our salesman and we've been very happy with him! Always helpful and willing to take the time to help us. Installers were A+ as well. We love our carpet. If we know of anyone that needs flooring we would definitely recommend FCA!"
-Kajicevich, Plainfield IL
"Jessica was very helpful and nice. Bill did an excellent job. He was good to work with."
-G. Kleck, Joliet IL
"Very good service and the installers were very good. Sales people were very helpful and a lot of good ideas."
-S. Barry, Joliet IL
"Eric was very personable, not pushy, and made sure our carpeting was installed to meet our timeline. Bob was so professional, knowledgeable, and took great pride in his work. Top notch!"
-Margaurdt, Bouronnais IL
"From start to finish a nice experience. Eric is an exceptional salesperson. He is professional, courteous, and customer oriented. The installation was high-quality workmanship. Fern & Eluid take much pride in their work. No short cuts, do it right. It was an outstanding job. We will recommend FCA to others. Thanks!"
-Munsinger, Bourbonnais IL
"The installers did a fantastic job! Vickie was a very helpful salesperson!"
-Blahunka, Crown Point IN
"We are very pleased with Taylor at the store and the nice install crew. They were very helpful and nice to deal with."
-Oates, Hoffman Estates IL
"Salesperson Sherry Theos is the very best I have come across in 20 years in the field of design! "
-Lynne R., Markham IL
"Carpet layer did a great job and also cleaned up. They were also very fast. "
-H., Aurora IL
"Great! "
-Bob P., Minooka IL
"We needed extra help from the installers due to two different floor levels. Jorge was concerned enough to stay at it along with the other installer - until it looked great! Thanks Jorge & Hosea! "
-Bob & Lin B., Plainfield IL
"The sales people were great! Justine thanks! All there were polite and helpful!! "
-Nancy V., Crest Hill IL
"Great Service! Great People! "
-Leeta H., Joliet IL
"Great service everywhere! "
-James S., Plainfield IL
"Louis is always professional & courteous. He and his brother do great work! "
-Mark L., Plainfield IL
"All handled great. "
-Kay K., Minooka IL
"Everyone was very nice and helpful. The prices were reasonable. "
-Theresa L., Minooka IL
"Thank you for your great service, and being prompt and courteous. "
-Dennis R., Bourbonnais IL
"Very flexible and patient while waiting for us to finish our remodel! "
-H., Kankakee IL
"Great Install. Great guys! Looks good! Awesome service! "
-Jim & Julie W., Joliet IL
"Very professional and friendly installers. Eric did a follow-up call the same day of installation which was great and appreciated! Eric also moved quickly to get our installation done before the holiday! Thanks! "
-Gene & Christine Y., Peotone IL
"John was a very good installer. "
-Shirley W., Buckingham IL
"Rob was extremely helpful meeting our needs with quality & price. One of the best I have dealt with. Installers were fast and courteous. "
-Brad D., Valparaiso IL
"Vicki was wonderful- which is why I called again. The two men installing the carpet were wonderful as well. "
-J.N., Crown Point IN
"Very favorable!!! "
-Kathy W., Portage IN
"Installers were great! "
-K., Crown Point IN
"From Justine to Measurer to Installer - All were Great! "
-Scott C., Chicago IL
"They were very professional. The carpeting looks great. I would definitely ask for them again. "
-Mary J., Plainfield IL
"Awesome work! "
-Ron & Trish H., Channahon IL
"Very good job from sales staff to installers. "
-Mark & Vicki T., Joliet IL
"Excellent workmanship. Fast and quality work. "
-George K., Shorewood IL
"Installed nicely and cleaned up all the mess from cutoffs. Very pleased with work. "
-Lawrence D., Plainfield IL
"This service was great. No problems. "
-Eloise & Terrell B., Joliet IL
"Very happy with all! "
-Andrew & Carrie F., Plainfield IL
"The guys did a great job. Neat and clean! "
-H., Oswego IL
"Already referred to a neighbor who purchased! "
-W., Bollingbrook IL
"Everything went perfectly from ordering to scheduling to installing. Thanks so much! "
-S., Chicago IL
"Very friendly & helpful! "
-K., Elgin IL
"Was very pleased with installers work. Very good. "
-Jenny W., Kankakee IL
"Installer was very competent and craftsman-like. "
-Don B., Bourbonnais IL
"Great Job! "
-Randy & Denise H., Bradley IL
"Carpet layers were wonderful!! "
-A.B., Crown Point IN
"Very favorable. "
-Marge H., Naperville IL
"Great job by all - That's why we came back! "
-Brenda & Dennis P., Merrillville IL
"Dave has done a good job (along with his team) for the second time. We would request him again to install anything we purchase. We appreciated Megan's guidance in choosing the goods. She has a good eye for color. "
-Ray & Phyllis V., Dyer IN
"Great job on floors & quick service too. Thanks! "
-Val C., Manteno IL
"Everything was done to our satisfaction! "
-T., Momence IL
"This is the second time we have used FCA. Megan was wonderful in the store, very helpful! Installation is top notch. We are happy with both purchases. "
-Adam & Emily B., Bourbonnais IL
"Very good experience. I would shop your store again. Installer was excellent. "
-S., Herscher IL
"Great job. I will be back for sure! "
-Dave & Karen T., Gilman IL
"The floor looks wonderful - He did a great job in a very timely manner! "
-W., St. Anne IL
"The installers were on time. The carpet was installed to perfection. Furniture was moved carefully. They were courteous, very professional and worked hard. They treated our home with respect. "
-B., Woodridge IL
"Great service from start to finish! "
-Dawn G., Plainfield IL
"Fast, friendly service - Good job. "
-Mike & Luanne E., Plainfield IL
"Justin did a great job & so did your installers. "
-Kevin S., Plainfield IL
"The service was excellent - from Hannah to the installers. "
-James B., Plainfield IL
"Luis was a hard worker. He was very courteous to my family and I. "
-Colleen & Ryan N., Shorewood IL
"On time & exceeded expectations! "
-Kris S., Minooka IL
"Love FCA - Great to work with! "
-Brad & Paige C., Plainfield IL
"Thank you! "
-Rose O., Plainfield IL
"Looks great! "
-Kathleen G., Lemont IL
"Excellent service! "
-Bob K., Joliet IL
"Luis was on time, worked very neatly and worked very diligently. Jim V & intern Edyta were great help in helping me find just what I was looking for. Jeff was also very helpful. I would request Luis for sure when doing bathrooms in the future. Thanks! "
-Karen R., Joliet IL
"Very professional & clean up great! "
-Connie J., Plainfield IL
"Very good people to work with. Good quality carpet - good service! "
-Don B., Plainfield IL
"Excellent work by Hannah, Jeff and the carpet installers. The installers are so efficient & courteous. Thank you! "
-Linda M., Manhattan IL
"Kelley M. is an amazing contact for designers. She is so prompt and easy to work with. She is great at problem solving & facilitating! "
-Roberta S., Wheaton IL
"Did a good job on vinyl and carpet install. Looks great! "
-H., Kankakee IL
"Eric was a great and reasonable salesperson. We couldn't have asked for a better installer than John! Thank you! "
-Ed & Jeanne W., Hersher IL
"It was an excellent job. Well done! "
-Eldon & Loraine M., Monee IL
"Excellent installers & very helpful. "
-L., Peotone IL
"I was very pleased with the wide variety of products to choose from. It came much sooner than I expected. The installer was very professional, worked quickly and did a very thorough job. "
-Rebecca P., Kankakee IL
"John did an excellent/professional job with the installation. I was extremely impressed with the door to our crawl space. Looks great! "
-P., Custer Park IL
"Very good service! Salesman was excellent, brought all samples to my house. Installer was quick, clean and efficient. Thank you! "
-D., Kankakee IL
"It was a fast sale because of a party we had planned for the weekend. Everything went well and we had our party! Good job! "
-B., Kankakee IL
"We are very pleased with the materials and the installation. Also the sales associate is a pleasure to work with. The installer was very neat and precise. Quality of work is excellent! "
-H., Joliet IL
"We are very pleased with your service and the job Saul did installing our carpet. "
-C., St. Anne IL
"Eric was great to work with and Sean did a super job of installing the floor. "
-S., Kankakee IL
"Installers were excellent. Great job! We will buy our flooring only from Samantha! She is #1! "
-Fred & Janet G., Hebron IN
"Samantha is the Greatest! Installers were prompt & good! "
-Fred & Janet G., Hebron IN
"Done quickly and neatly. Salesman in showroom was especially nice. "
-Julie G., Schererville IN
"Helen was great and very helpful. Installers did a great job and were really quick. "
-Sue P., Valparaiso IL
"Very satisfied. Everybody did great! "
-Tom M., Crown Point IN
"So much easier to work with than Lowes! Installers & salespeople were great! We will be contacting you for our next room! Thank you! The only issue we had was they didn't clean up the carpet after the install. "
-T & D H., Merrillville IN
"We will be back! Excellent Service! "
-Ron & Michelle P., Crown Point IN
"Roy and the guys did a very nice job. Very helpful, and the house was very clean when they left. Thank you. "
-K., Sugar Grove IL
"Everything from purchase to installation went well. All employees were nice and easy to work with. "
-Holly & Adam B., Wilmington IL
"Very good job. Thank you very much! Yes, I would use you for a purchase again. "
-Patricia & Lenny J., Shorewood IL
"Glass tile installed. The salesman was very helpful and measured perfectly. Installer was very neat and did a great job of installing. Good job done by all. "
-Jean T., Bedford TX
"Installation was very good and timely. Very pleased with job. Sales was pleasant, but it took awhile to get the estimate. "
-Deborah S., Joliet IL
"Good job by installers. "
-Kevin B., Plainfield IL
"Installers did a great job! "
-Brent & Melinda F., Channahon IL
"I am amazed at the efficiency, speed and very courteous installation process. Your two installers were wonderful and we love our new carpet!! Thanks to Michelle too! "
-Kathleen F., Joliet IL
"The guys did a superb job. Very pleased! Thank you! "
-Mary W., Coaly City IL
"The carpet installers were great! Efficient and very helpful- and went beyond their duties to offer help in moving furniture. Fernando was very friendly and his helper worked very hard. Looks Great! "
-K.R., Joliet IL
"Great Job! Thanks! "
-Russ & Kim S., Romeoville IL
"Excellent Service! "
-Nate & Melinda G., New Lennox IL
"The installer was very good, and nice. I would like him back again to do my front room! Thank you! "
-Dave W., Minooka IL
"Extremely flexible in adjusting scheduling during personal situations. All contractors were professional and courteous. "
-Janet K., Bolingbrook IL
"Good job of seaming in living room. Thank you. "
-D., Naperville IL
"Installers were right on time, friendly, and completed job in timely manner. They cleaned up the room after the install. My wife is very pleased with their work and we would use them again. "
-R., Bolingbrook IL
"Did a very good job. Moved the furniture and replaced it. Very satisfied! "
-D., Woodridge IL
"Bill was great!! Did a great job and works well with the customer. "
-G., Naperville IL
"The men did a very fine, fast job. Very neat! They were very courteous and a pleasure to work with! "
-S., Montgomery IL
"Nice job. Polite and good clean up. Came early after calling first, which I appreciated. "
-B., Downers Grove IL
"Great job. Fast! "
-L., Naperville IL
"Very respectful; Fast & efficient. "
-C., Naperville IL
"Roy and his crew were very courteous, hard working and went over and above to meet out expectations. I would recommend Roy to anyone! "
-D., Oswego IL
"Friendly & fast. Good job! "
-A., Aurora IL
"The carpet was installed last Saturday for the two bedrms. It looks great! I am very happy with our choice! Thank you again for your help! You have a keen eye for design! I will be sure to refer you to anyone that I can. I have redone my entire home with your help! I won't have any more tile or carpet jobs - Its all done! Thank you for everything & I wish you my very best!"
-Karen O., Naperville IL
"We love your product, customer service, and installers. Luis was most excellent! "
-Shannon K & Julia J , Joliet IL
"Floor looks great! "