---

"A true professional, his attention to detail by covering a very uneven surface, creating a beautiful floor covering (Luis). I also greatly appreciate the fact that the measurer came out the same day we were in the store (within a 1/2 hour) to measure the room. I was very impressed with that kind of service and teamwork. Thank you and keep up the good work I will spread the word."
"Your employees were courteous and efficient workers. I would definitely have your company do work for us again."
"Installer GREAT job!!! Neat and careful of walls and furniture left-NO MESS!"
"The floor looks good and the installer took a lot of pride in his work. I hope this floor will still look this good 10 years from now!"
"Luis was very nice. Friendly- a VERY good installer"
"Wally did an excellent job! He was personable, professional, on-time, etc. Jim Vonch is the best!"
"Luis the installer did an excellent job! I am very happy with the floor!"
"The salesman Mike Bell was great. Luis who installed the tile was very polite and did a good job. Very prompt. A good experience."
"The carpet layers were quick, on time, and did a great job!"
"The carpet was delivered on time. Men were fast- wonderful work. Completely satisfied. Thank you!"
"Jackie & Raymond were great to work with. Our floors look great!"
"Lois was very professional, very good at clean up after the job was done. He advised us to stop by with any change or issue. I would request him for all future jobs we have at FCA."
"Luis (installer)- did an excellent job. Very professional, I recommend him (5 stars)."
"My salesman Jim Vonch, was excellent to work with. The installer, Luis did a great job!"
"Jim & Luis were awesome. I would highly recommend any one for your service and material. Very happy customer!"
"Both employees- Jorge and his assistant were great! They were promptly at the job site at 8am and did a fantastic job! They took time to explain and answer any questions! Thank you!"
"Hannah was very knowledgeable, helpful and friendly- we really enjoyed working with her! The installers were prompt, courteous, and efficient. We are very satisfied with both purchases."
"The installers were polite and did a very good job. Also, Jody (salesperson) was very helpful and informative."
"Your sales person, Jody Kujawa, was very helpful, extended herself for us and the installer, Craig Muzzey, was courteous, friendly, efficient."
"Jorge and his team were awesome! Thank you very much for the great service!"
"Thanks for everything! Luis (installer) & Jody (sales) were excellent! We will definitely refer others, as well as buying from you again."
"Our installer was Luis and what a professional he was! Stayed later to make sure things were done and was knowledgeable about everything we needed. Our floor looks just perfect thanks to his expertise."
"Service was great. The install crew were very friendly and nice. They were on time. I will use your company in the future."
"Fernando's work was outstanding! Can't believe how efficient and good workers these guys are!!"
"Great installation with professional employees."
"Jody- Fantastic! Luis- Excellent job and highest quality of workmanship! For a difficult area- end results- we love it!!!"
"FCA is great, workers are always nice and do a great job."
"Luis did an excellent job. We hope we can have him next time we need flooring, which will probably be in the next year. Thank you!"
"The installers did a nice job on the carpet!"
"Very pleased with our salesman Jody- helped us tremendously on shopping. The installers were great! Jorge and his team were very professional and efficient. Very happy! Thank you!!"
"Service was exceptional- Luis worked very hard and completed both bathrooms in one day- good quality work and good prices-0 very pleasant and knowledgeable about work."
"Installers worked very hard, they were very neat- seemed very efficient. Great attention to detail."
"Quality of installation was excellent. Installers were very patient answering questions and provided clear explanations. Clean up was very good."
"Nice crew. Hardworking, no nonsense. Thank you!"
"The tile was laid very nicely and was also courteous."
"All work performed looked great and they cleaned up everything after. Thank you."
"The guys were great and did a wonderful job. I would recommend them to everybody!"
"Carpet was laid quickly and seems to look great."
"Wonderful work- I always love having Jorge and his crew- Thank you!"
"Your service was very good. Luis was very, very good and very courteous."
"Jody was great. I liked working with her. The guys that installed did a great job! I am very happy!"
"I absolutely love my new kitchen floor. Luis did a beautiful job. He was very polite and helpful. He even made great suggestions. I would definitely buy from FCA and would definitely would recommend FCA to my friends and family."
"I am satisfied. Thanks to Luis he has done a beautiful job."
"Jim V: Very helpful, courteous, efficient, and knowledgeable. Luis: an excellent craftsman! Courteous, takes obvious pride in doing a really superb job! FCA: We will definitely return and highly recommend."
"Carpet looks great. Installers were on time and did a great job!"
"We have always been treated well by all of your employees- Thank you!"
"Great installation. Courteous, super fast!"
"The installers were on time and the job went smooth. I am happy with the job!"
"Excellent product & service. It was delivered with a smile and respect. Very satisfied."
"Very enjoyable purchase. Jim was very helpful. Installers did a nice job! See you again in the spring!"
"Robyn's artistic talents really came through on our project, and she was quite accommodating & patient with us. Steve Best is a true craftsmen of his trade; additionally he and Joe are really nice, friendly and professional men."
"Once again, I was very pleased with the installers and the floor. I look forward to having them do my upstairs bathroom in the very near future."
"Workers were very efficient and courteous. Very nice and careful with my things."
"Very friendly, courteous guys. When we purchase again from your company, we would prefer Brad and Roy."
"Your installers did a GREAT JOB! I will use you again. Great service."
"Michelle Zanzola was great to work with and a wonderful lady. Luis and his installation crew were very courteous and a pleasure to work with."
"Outstanding! Arrived early, respected my home- courteous, hard working, done in 8 hours. Quality job! No complaints."
"Michelle was great! Garth and Nate were very respectful of our belongings, were very courteous and professional!!! We do not hesitate to recommend FCA to others and will serve as an installation reference."
"Service was great! Men were polite and got job done quickly. John Holmes is a joy to work with!"
"Sales experience was excellent- installers were very professional. We would not hesitate to use your company in the future."
"Salesperson Jim B went out of his way to be helpful and courteous. We had a good experience between sales and installation!"
"Very good crew to work with, fast, and reliable."
"Thank you again. The basement looks really good."
"Great service. Robyn goes above and beyond. We would definitely call her again for any flooring needs."
"Installers were very polite and courteous. They did a great job. They acted in a professional manner. We are very pleased with them and the finished work."
"Jon Holmes is professional, courteous, and dedicated. I am very pleased with my service. Thank you."
"Service was the best I've had at my house."
"Michelle Z. is a great sales associate. I always use her. She is very knowledgeable & polite."
"Very enjoyable purchase. Jim was very helpful. Installers did a nice job! See you again in the spring!"
"Team you sent were courteous and nice. Thank you--Good job!"
"All of the salespeople and installer (Steve) were very helpful & easy to work with. Steve was great in working with us and answering all our questions."
"Great employees, great installation- can't find any seams. Very pleasant and professional."
"Everyone was pleasant, good attitudes & good work ethic. We appreciate all the advice we received. It gave us better insight. Thanks for all your explanations and patience."
"The service and assistance in the store was exceptional. The installation was also very favorable. The installers were very careful, courteous and clean with our home & belongings."
"Jon Holmes did a great job as sales rep. He is very personable and looks out for the best interest of his customers. Installers did a great job too- under difficult circumstances."
"The store staff was extremely helpful in helping me make my selection of tile. Steve did an excellent job in installing my tile. He was prompt & courteous!"
"Salesman- Jon Homes was helpful. He returned calls promptly and got information from the manufacturer quickly. Installers- Jose & Cesar did an excellent job. Meticulous & professional. We love the job they did."
"Great service from the showroom to the installation. We really appreciated the follow-up. Will use again and recommend."
"Great service at the store- John B. was very helpful and the installer, Steve was terrific- excellent work & very professional & nice. Went over & beyond- thanks."
"The installers did a great job- were on time. Salesperson was very helpful!"
"Michelle was very helpful. Steve came when promised and was very helpful and did a great job."
"The delivery guys were prompt and polite! We will be working with you again! Michelle was great to work with too!"
"Great service! Jon Holmes (sales associate) was very helpful. Installers were on time and did a good job!"
"Steve did a great job on the tile install and picked a good replacement grout color since the color I picked was discontinued. Robyn did a great job helping with all flooring needs. Installation ended up being a day early and they did a great job considering my trim was not up yet. They went above and beyond. Top Notch!"
"Service was great! We've done many projects on our home, and the service we received was the most professional we've had. The carpet was laid well and looks fantastic."
"Superb in all aspects!!! Sales, installation, answering, telephone calls, scheduling and fulfilling what was agreed upon!"
"Garth and Nate were excellent and hard-working men. They did a very nice job and we were happy with them."
"The service was outstanding!! It means a lot to a customer when a salesperson tried to save you money. John is great, I would recommend him to everyone. Installer was very nice and did a great job. No mess!!"
"All the men worked so hard and were excellent. We are very happy with their work."
"Excellent service! Installation was prompt and they cleaned up. Thank you"
"Easy to work with, kind on telephone, excellent follow through on anything/everything we discussed."
"Roy, Ivan, Rogelio (Installation crew) were really great! I appreciate their courtesy, care and hard work. John B (sales) was also great."
"Robyn was knowledgeable and very easy to work with. Great service. She said Garth was the best and he was finished earlier than expected and extremely good workmanship."
"Your salespeople were informative and professional. Your installers were very hard workers and really courteous. It was a great experience for us."
"Excellent! Salesperson was very helpful and understanding. Crew that installed floors worked very hard and efficiently. They were very friendly and answered all our questions right away. They did a fabulous job! Thanks for everything!"
"Great staff- very helpful and friendly. Installers were wonderful- patient, easy-going and competent!"
"I cannot say enough wonderful things about Angie and Luis and his crew. Fantastic, Courteous, efficient and soo pleasant to deal with. Thank you again!"
"The 3 men did a nice job, and cleaned up after they finished laying the carpet. They were on time-10 minutes early!"
"Steve did a fantastic job! Very professional, courteous and great follow-up."
"The salesman was very helpful with me when I was picking out my carpet. The installer did an excellent job. Thank you!"
"Very pleased with your service the people installing it were very nice and very careful with furniture."
"My installation team was great and did a beautiful job."
"Installers were prompt, courteous, efficient. Carpet looks good."
"Installation was very well done, and installers were very careful when moving furniture. GREAT JOB!"
"Installers were quick and efficient, showed up when promised, cleaned up before leaving."
"Installers arrived within time given and courteous. Quick service. Cary always returned my phone call promptly. Thanks!"
"Your installers were professional, excellent workers, they cleaned up when finished."
"Installers were on-time and very courteous. They worked quickly and the room looks good."
"FANTASTIC! Garth and Nate were careful, clean and prompt!"
"Your employees did an amazing job, moving furniture carefully and working non-stop until the job was done! Thank you!"
"My installers were very prompt, professional and truly did a first class job. I would gladly have these people again."
"My crew was great! They went above and beyond my expectations!"
"I was very pleased with the large selection of various products at FCA. Robyn was a great salesperson- very helpful and knowledgeable. Paul and his crew did an excellent job with the install."
"Michelle was excellent! She made me feel like I was her only customer! Garth did a great job with the installation and with communicating and answering questions. Now I'm sorry we didn't do the living room and family room too!"
"Your installers were great, polite, and very professional. Will look forward to doing business with you again."
"The installers did an "awesome" job, they were very neat and clean as they worked...They finished the job on time and very clean. Thank you!"
"Robyn was great to work with. Her attention to detail and follow up skills are excellent. Installers were courteous and did a very nice job. Met expectations in all categories!!"
"Your installer did a great job! They were polite, courteous and very professional. We will certainly recommend your company to friends and family."
"They were very professional and did an excellent job. I am very happy!"
"Michelle was very helpful, friendly, and knowledgeable. Steve the install guy was great! Overall, great experience. FCA will be our choice of flooring store in the future. We'll refer family and friends."
"The workers were on time, helpful, courteous and worked very hard and left premises clean!"
"I was impressed with all of your employees. The crew installing the tile were extremely skilled and organized. They did not waste any time and they did an excellent job. I was impressed."
"Installers were excellent. Very courteous and careful with furnishings, seams on carpet done nicely. Nice!"
"The workers were on time, helpful, courteous and worked very hard and left premises clean!"
"I was impressed with all of your employees. The crew installing the tile were extremely skilled and organized. They did not waste any time and they did an excellent job. I was impressed."
"Installers were excellent. Very courteous and careful with furnishings, seams on carpet done nicely. Nice!"
"Angie was very helpful. Thanks! Install was right on time."
"Angie was helpful and responsive. She located my old record that helped make this purchase for replacement after water damage go very well. Thanks!"
"Your installer Steve was excellent!"
"Both guys were SUPER!!! Great job- see you again."
"Your follow-up with customer service was greatly appreciated. Your willingness to make us happy with our purchase is fabulous."
"Angie is wonderful and so is Louis and his crew. You couldn't have more wonderful, nice people working for you. Louis and his guys are wonderful!"
"Workers did well and I will order again."
"From your sales associate to your scheduler and installers everyone was fantastic and very helpful. The work was done on time and with little mess."
"We love Anita! We are lifetime customers because of her! Great installation crew!"
"Wonderful work-courteous and friendly. Very helpful moving the furniture back. Will highly recommend."
"Angie was quite knowledgeable and professional. I enjoyed the process. Steve was also professional, experience and friendly- sharing his ideas for my fireplace & floor that I hope to purchase soon."
"Cleaned up very nice! Did a great job!"
"Everyone from FCA is WONDERFUL!! Thank you!"
"Angie is wonderful & knowledgeable. Victor & his 2 helpers were pleasant and wanted to please- Good job!!!"
"Everything was very nicely done - the carpet layers cleaned up and were very sweet to deal with. I love the new color and carpet!!! Thank you."
"We were thrilled with FCA when we built our home 4.5 years ago- we are so happy again with our newest purchase for our family room!!"
"The installers were courteous, helpful and did a great job of moving the furniture, installing and moving the furniture back. I recommend them to anyone."
"The installation of the flooring was excellent, the clean up- great. John, the installer is a perfectionist as the job is perfect and looks great, wonderful."
"I love shopping at FCA- Sam’s the man! He’s great, honest, and takes time with customers. Roger installed wood he has the touch. He does beautiful work. John has done a number of rooms for me what a great person! You’re so fortunate to have these people working for you! Thanks"
"The salesman was friendly, courteous and helpful. Jesus was very helpful with information I needed to prepare the floor."
"Everyone was terrific- Jason was very helpful; as well as Larry- John was a big help with making the installation painless and tolerable. Keep these guys- they are very valuable!"
"The service was great from start to finish. Had a short time frame to get it done. What wonderful service and quality products. A pleasure doing business with you."
"Rich was very helpful. It was a pleasure working with him. David and his team did an outstanding job with the installation. They worked hard and our carpet looks beautiful. We are VERY satisified."
"I am very satisfied with the job that was done for us. The installers were great and really know their job."
"Everyone we dealt with was very professional. I appreciated Ed's patience and expertise around my decision process. Mike's installation was top notch! The floors look fabulous! Thanks for a job well done."
"I was very satisfied with the service; the employees were very friendly and helpful. The installers for the carpet were very nice and professional. Thank you!"
"This was our first time purchasing tile and Ed and Larry's knowledge made it easy and stress free! Thank you!"
"Awesome product and A++++ installation! Would buy from FCA again."
"Jason was very helpful in our product selections (carpet & tile). The two installers were friendly and very thorough with the installation."
"We want to thank you for your expertise in getting our new carpet and the installation. There were no problems. The job is well done. Thanks for all you have done."
"Everyone involved- extremely friendly. Installation went very well. An questions we had were answered satisfactory."
"John was superior in his work. His carefulness, courtesy and a great worker made my installation "great". He did everything with accuracy and was a joy to have him do my job. Excellent, excellent! A man of great knowledge, Sam was very helpful too!"
"We love the carpet! David and his installing team did a wonderful job!! I would recommend FCA to everyone!"
"The young men that installed my carpet did an excellent job. They worked very hard with no down time and no talking. It was very kind of them to let me run the vacuum before they placed the furniture back in the room. They were very pleasant. Thank you!"
"You guys did a great job. Everything looks beautiful. Ed did a wonderful job putting up with me. I changed my mind a lot. I have referred a lot of people."
"Our installer John was efficient, knowledgeable, kind and caring. You have a winner with him as your employee. He went above and beyond the call of duty."
"4 star rating for all. Thanks to Rich Johnson for great service now and from previous purchases. Thanks also to Eric for assistance with info with carpets on sale. The installers did a neat, clean, professional job and were very courteous as well."
"Your employee Sam was extremely helpful and courteous. John was a terrific installer, friendly and very kind."
"John was very knowledgeable with this product and even offered a suggestion for our family room floor. He did a great job. Jason was such a great help to us with picking out our floor. Thank you!"
"They let me look around on my own after they showed me where the kind of flooring I was interested in was."
"The men were wonderful, polite, neat, very respectful professionals and did a PERFECT job. We chose a pattern that they matched perfectly at every seam. Thank you!"
"Roger was very professional and did a wonderful job. We love it! It was nice to have an installer, I didn’t have to watch or worry about!"
"Installers were quick and efficient without being rough on trim and walls, used caution, courteous, nice seams, and carefully hauled carpet down a difficult stairwell without complaint."
"Having your home disrupted for a couple of days is never fun but John, Nick and Rob made everything okay. The guys were great. My wife and I are so pleased with the new flooring."
"Treated like family told many friends about your service. Mike B should be Employee of the year!"
"Excellent service! Carpet is awesome in our son's bedroom! Installers were polite and quick! It only took them 45 minutes to install! Thank you!"
"The men who installed the floor were knowledgeable and friendly. The salesperson Mike was also nice and made my experience a good one."
"The floor install was well expected and looks great. John and his crew were efficient and did a wonderful job."
"Helen is an angel- she was helpful and compassionate to my particular need- Thanks Helen. The two installers were great, clean, prompt and professional. Thanks"
"I am very happy with my carpet. Your installers were very courteous and did a good job. Also liked the salesperson."
"Salesman were very nice and helpful. I was nervous about installation seeing bad install jobs from other companies but was very impressed with installers. They did everything asked and more."
"Our salesman Michael was very patient and helpful with us. We left very happy and will come again for more carpet."
"Our salesperson Vicki was very knowledgeable on helping us pick out carpeting for a high traffic area. The installer did a good job on the stairs."
"Vickie was exceedingly friendly and helpful when selling the carpet to us. The installers were phenomenal- courteous, very beautiful installation job."
"John did an excellent job laying our kitchen floor. He is a superior craftsman in my opinion and was glad he was the installer on this job."
"We are extremely satisfied with our carpet purchase. Helen was very helpful with her recommendations. The installers did a perfect job. Thank you all!"
"The employee's were very hard at work and did a fantastic job even during the serve heat of my apartment!"
"The installer was extremely friendly and did an excellent job. He went above and beyond and we deeply appreciate that."
"Installers took extra care of room, installed on a Holiday weekend. Would recommend to any future customer. Very pleasant experience."
"John our installer did a beautiful job on our wooden floor. He is a great "people" person- friendly, knowledgeable, timely, courteous, very neat and meticulous with his work. I'd have him work again at our home!"
"John did an excellent job of installing my flooring. I couldn't be more pleased! It looks beautiful. He went above and beyond and it was a pleasure to deal with him."
"Vickie was very helpful in making choices, and patient. John did a magnificent job and left no mess to clean. I love my floor."
"Saved us money by switching to liquid float over under laminate. Great job!"
"I cannot sing enough praises that I've experienced from start to finish. GREAT employees and customer service. I have more to be done in the near future and will definitely use your services again."
"Couldn't have sent a better or more professional installer. Very good at what he does. Took his time to make sure everything was perfect. When I have another floor installed I would want the same person!"
"FCA has always met my needs."
"Just wanted to let you know that FCA and their installation subcontractor did a remarkable job on the floor replacement (caused by the leaking dishwasher). We cannot tell that there was ever any damage. This is really amazing based upon the way it looked after the initial tear out. The craftsmanship of the installer was very impressive. Thanks again to System-27 for your support in getting this work completed. Jim C. was again very supportive and we really appreciate his attitude and efforts.
"I wanted to let you know that the carpet was installed today and I'm very happy with the way it looks. Thanks so much for going above and beyond with the customer service! I know I asked many questions and probably seemed a bit needy but I rarely spend a large amount of money remodeling a guest/grandchildren bedroom. Your going out of your way to get me a piece of the carpet to match colors really impressed me. I will definitely be back when I'm ready to tackle my new kitchen floor. Thanks again for the great service and advice! "
"(We) love the carpet. Thanks for the services, the guys were great. We are glad we went with you guys. "
"Excellent knowledge of product from Jim. Excellent installation from Garth and his crew. "
"Taylor was very helpful in making my selection. Installers were great too! "
"They were very efficient and did a fantastic job. I would recommend them to anyone. "
"Installation went great - looks beautiful. Jose and team were extremely cordial and did an excellent job!! "
"The installers called by 8 AM and the carpet was in and looking good by 10:30. Thanks for a great job. And a big thanks for holding my carpet for and extended time while I completed my remodeling! Thanks for everything Vickie! "
"Excellent service and installation. A real pleasure to work with such capable people. "
"Eric was outstanding in giving a very professional and caring amount customer service. He is a great asset to FCA. The 2 men who installed the carpet also were excellent. I would certainly recommend your company and its personal. "
"Dave's crew was very polite and courteous. They answered all our questions with great knowledge and patience. I would have them back again! Joe, the store's scheduling person, was very accommodating and polite. "
"Megan was an outstanding salesperson. So pleasant and easy to talk to. John was super-caring that everything was perfect. I will certainly purchase from you again. We are pleased with everything. "
"Dave's crew was very polite and courteous. They answered all our questions with great knowledge and patience. I would have them back again! Joe, the store's scheduling person, was very accommodating and polite. "
"Dave's crew was very polite and courteous. They answered all our questions with great knowledge and patience. I would have them back again! Joe, the store's scheduling person, was very accommodating and polite. "
"The installers called by 8 AM and the carpet was in and looking good by 10:30. Thanks for a great job. And a big thanks for holding my carpet for and extended time while I completed my remodeling! Thanks for everything Vickie! "
"The carpet looks fantastic! What a difference. I would definitely purchase from FCA again! "
"Mike Bell went above and beyond to satisfy. He is very knowledgeable. Installation was quick and done when promised. "
"Patty was wonderful and fun to work with. What she helped me pick out looks great! "
"Anne has been an indispensable asset during our building process. A tremendous help and delightful to work with (she has even charmed our "crabby" builder). Dawn Schramer was a big help in floor covering as well. "
"Excellent job! Very fast! Well done! They cleaned up so well too. Thank you! "
"Installation crew were fantastic. Jesus and his men were hard working, courteous and professional! "
"I have dealt with Eric several times and he is always very polite and helpful. Someone nice to have working for you. "
"Our salesman John was very helpful and patient. The installers were courteous and efficient, and they did a beautiful job. Our new carpeting is PERFECT!!!!! "
"Cary was very professional and "knew his stuff". The installers were very neat orderly and respectful to our house. They were also quiet and good craftsmen…Thanks! "
"I am very pleased with my experience at FCA. Gary was patient, friendly, and extremely knowledgeable about products, worked hard helping me find the right tile. Roger was an installation pro. Made my uneven floors shine! Will shop with Gary at FCA again. Thanks! "
"My installer, Louis, was very professional and quality-conscious. I absolutely love my floor and how clean he would leave things. I intend on requesting him for future projects. In addition, Jim Vonch made this project smooth sailing. "
"FAST! If it was Mohawk, it would be one guy who would take a full afternoon to install. "
"Jason was absolutely great. He was extremely knowledgeable and very friendly. I will definitely be re-flooring the rest of my house with his help. "
"Rob was very helpful and courteous. We have always been satisfied with FCA. "
"Both Salesman and installer were great to work with and very helpful. Installation was "Top Shelf". "
"Very good customer service by Renee. She was very helpful and wants her customers to be pleased. "
"Love it! Terrific service! The guys were great and the set is beautiful! Annette helped me pick out the right one. "
"Your men came after calling that they would be a little late. It was okay with me because when they got here they did a very good job. "