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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Very good job on installation! Outstanding job!"
—W., Plainfield IL
"Very prompt. Personable installers. Appreciated the clean-up after the installation was done. "
—Laura C., Hobart IN
"Excellent service - everything on time."
—T., Herscher IL
"Installer Sean, was prompt, courteous, professional. He worked quickly and did several small touches that I did not expect. He deserves a "star" for this job! "
—P., Bourbonnais IL
"Bill does an excellent job and has great customer service on install. Natalie is wonderful to work with and very helpful."
—F., Geneva IL
"The installation crew was tremendous!"
—H., Naperville IL
"Thanks to Jessica and Cary. Also thanks to Roy & Luis on install. Wonderful job! The carpet on porch looks great. Thanks!"
—Wayne & Mary G., Naperville IL
"Installers did a great job. Thank you."
—Frank K., Lockport IL
"I plan to replace my kitchen floor very soon. Brian and I have talked about it."
—Laurie H., Crown Point IN
"Professional & on time. Thank you!"
—R., Batavia IL
"Nice crew. Hardworking, no nonsense. Thank you!"
—Susan M., Naperville IL
"Great install. Looks great!"
—Russ & Micki A., Kankakee IL
"I love the job! Beautiful work! Hannah was helpful and Lois is fantastic! Thank you!"
—J. Higby, Crest Hill IL
"Tayona was very helpful and friendly."
—Michele M., Crown Point IN
"Jorge did a fantastic job. Cleaned everything up afterward and was very courteous. Carpet looks great."
—Kurcz, Naperville IL
"Nice doing business with you! Thanks - "
—Irene K., Momence IL
—Liz B., St. Charles IL
"Great service. Quite efficient and very polite. Thank you!!"
—Matt & Erin S., Warrenville IL
"Very nice and on time."
—R., Naperville IL
"Once again, Cheri Lynn was exceptional with everything. Your installers were great also."
—Doug H., Morris IL
"Awesome installers! Very friendly, and fantastic work!"
—Dave & Donna S., Peotone IL
"The salesman was friendly, courteous and helpful. Jesus was very helpful with information I needed to prepare the floor."
—Joan G., Clifton IL
"Jessica is great. I worked with her twice and she's very helpful!"
—Maura C., St. Charles IL
"The service was outstanding!! It means a lot to a customer when a salesperson tried to save you money. John is great, I would recommend him to everyone. Installer was very nice and did a great job. No mess!!"
—Kim R., Naperville IL
"Eric and Bob were both excellent to deal with. Can't wait to get the rest of my house done!!!"
—K., Manteno IL
"Great job!! Love the carpet!!"
—D. G., Kankakee IL
"Polite & Good service. They can come back for the upstairs installation."
—Tom B., Aurora IL
"Installers were excellent. Fast & Courteous. Thank you!"
—S., Naperville IL
"Jim, our salesman, and Garth, our installer, were both very good in their fields. They both went above and beyond the normal expectations!"
—K., Naperville IL
"Service was great. The install crew were very friendly and nice. They were on time. I will use your company in the future."
—Amy H., Plainfield IL
"I definitely plan to be back to buy more with Michele's help!"
—Amy V., Naperville IL
"Your deliverymen are always very personable and efficient! Love buying furniture from FCA. You are the best!"
—Richard & Deanne B., Woodridge IL
"Luis and his brother were excellent! Workmanship, Courteous, values our home and is considerate of it!"
—Marla & Rich K., Minooka IL
"Very good installation."
—Eric & Lisa H., Bourbonnais IL
"Tayona and Richard were both very helpful!"
—Jeff B., Merrillville IN
"This is our third floor covering purchase (2-rooms), from Megan, and we couldn't be happier! Megan is a wonderful person and is a role model for what a salesperson should be. "
—Marcia & Mike H., Bourbonnais IL
"The installers were friendly, enlightening and well knowledged which they shared with us, the customer. Great Job! Very pleased with everything!"
—K., Naperville IL
"Sales experience was excellent- installers were very professional. We would not hesitate to use your company in the future."
—Sandy A., Naperville IL
"Thank you for Good Service!!"
—Todd & Theresa C., Wheaton IL
"Very attentive to customer needs and requests."
—Pat C., Campton Hills IL
"We had great service from FCA. Tim helped us out in our selection. He was a great help."
—Paul C., South Elgin IL
"All the people I dealt with were extremely helpful - Thanks!"
—A.H., Glen Ellen IL
"Installer was professional, efficient, and did an excellent job."
—Rita D., Joliet IL
"Very nice people to deal with. Installation date and time was as told at purchase. Installers were on time and installed carpet very well."
—Steve & Nancy M., Hobart IN
"Everyone from sales to install were very helpful."
—Kay P., Kankakee IL
"Jorge, the head installer for our carpet was excellent! Very accommodating, helpful and informative. His son as well as his other associate, were also very professional. Great Job guys!"
—Michelle W., Naperville IL
"You continue to amaze!"
—Sharon R., Naperville IL
"Very professional, really knew the product. I really enjoyed the experience."
—Jim B., Plainfield IL
"Very nice work, & quality. Nice installers."
—Tim & Sue M., Plainfield IL
"Thanks to Jennifer and Felipe, our installer; & Tony. Thanks!"
—John & Linda B., Aurora IL