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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Excellent from purchase to install."
—V., Aurora IL
"The installers were very pleasant, efficient, and completed the work as promised and in a timely fashion. We are very satisfied with FCA."
—Dave H., Naperville IL
"Nice job Jason!"
—R., Naperville IL
"Emily was wonderful!"
—Rachael R., Shorewood IL
"Excellent job! They knew what they were doing, answered my questions and cleaned up afterwards. Great work guys!"
—Cindy F., LaPorte IN
"FANTASTIC! Garth and Nate were careful, clean and prompt!"
—Karyn S., Naperville IL
"Megan was very helpful and courteous. We will come back for future needs."
—D. Doll, Beecher IL
"Jill was very helpful & the men who installed the floor were wonderful and did a great job."
—Marian V. , Plainfield IL
"Very courteous and helpful store personnel and installers were fast & efficient!"
—Richard R., Naperville IL
"Helen was the best! "
—Karen & Tom H., Hobart IN
"Jim V: Very helpful, courteous, efficient, and knowledgeable. Luis: an excellent craftsman! Courteous, takes obvious pride in doing a really superb job! FCA: We will definitely return and highly recommend."
—Fred K., Mazon IL
"Excellent work! Thank you!"
—Judy W., Plainfield IL
"Tom was excellent in helping us and answering all our questions. Ken was outstanding. He was so professional and courteous. "
—Jeanne D., Joliet IL
"Jorge did a fantastic job. Cleaned everything up afterward and was very courteous. Carpet looks great."
—Kurcz, Naperville IL
"Roger did an amazing job with the tile floor and backsplash. He was quick, accommodating, detail oriented and friendly! Sarabeth was very nice through the whole process! We were a bit disappointed with the price for the granite-which is why we went elsewhere. Great job though on everything else!"
—H., Bourbonnais IL
—P., Plainfield IL
"Great experience with Eric. Sean is a great installer."
—Donald & Patti L., Kankakee IL
"Mikhail & Sam were very professional!"
—Kenneth R., Naperville IL
"Best installer did the job! Rick was very helpful!"
—Don Z., Bourbonnais IL
"Professional, prompt and courteous. "
—Barbara B., Merrillville IN
"Installer was very nice and cleaned job up. "
—S., Bourbonnais IL
"Wally & Wally were marvelous! Went above and beyond. We would highly recommend them."
—Steve & Mickey K., Shorewood IL
"Annette and her team took our vision for our bedroom and turned it into reality. We couldn't be more pleased with the results. The project was quick and everyone was very friendly."
—Karen S., Batavia IL
"Very nice job."
—S., Shorewood IL
"Awesome service all around."
—Mark & Sherry Z., Merrillville IN
"Everything was just wonderful. Both crews of men were very knowledgeable, polite and professional. They went above & beyond."
—Eleanor C., Lockport IL
"Everything was done to my satisfaction & the installers were courteous and did an excellent job. Did a good clean-up job too. Need I say more!"
—Violet M., Crest Hill IL
"It was a fast sale because of a party we had planned for the weekend. Everything went well and we had our party! Good job!"
—B., Kankakee IL
"Workers went to work immediately! They were courteous and finished promptly."
—B.H., Munster IN
"Repaired floor. Service was very good. Gary was also very helpful."
—Gary H., Bradley IL
"The delivery folks were wonderful. And, as always, it is a pleasure to work with Annette."
—Lydia C., Downers Grove IL
"The tile was laid very nicely and was also courteous."
—Tom & Martha W., Shorewood IL
"Brian was very helpful in giving us a fair price for high quality carpet. He also helped make sure the job fit into our schedule quickly. Thank you. Installers were efficient and friendly too."
—Becki W., Valparaiso IN
"Terrific job. Went above and beyond and exceeded expectations!"
—Paul & Diane H., Plainfield IL
"Guys were tremendously helpful and very professional! Thanks so much!"
—Z., Plainfield IL
"The floor looks beautiful; courteous installers; very pleasant salesperson! "
—Tom W., New Lenox IL
"The installation team was excellent! They were fast, courteous, and they did a great job! "
—S. , Woodridge IL
"Excellent service from sale to installation!"
—Jaimee S., Crown Point IN
"Jessica was great! Installers did a great job!"
—K., Geneva IL
"Great job by installers and many thanks to Fatime for working with us."
—Robert & Christine C., Joliet IL
"We are very pleased with Taylor at the store and the nice install crew. They were very helpful and nice to deal with."
—Oates, Hoffman Estates IL
"Very happy with the service and installation!!"
—John B., Joliet IL
"Excellent from start to finish!"
—Dan C., Aurora IL
"Megan was excellent!!"
—Mary P., Naperville IL
"The lead installer, Jesus, was outstanding."
—Rick T., Aurora IL
"Salesman (Brian) provided personalized service. He came to my home to measure, provided sample colors for trim and also came out on installation day. Also, all three of the installers were excellent, professional and patient."
—Pat & Wayne C., St. John IN
"Installers were on-time and very courteous. They worked quickly and the room looks good."
—Pam A., Naperville IL
"There was a mix-up on delivery date before my daughter's wedding. FCA cleaned the old carpet until new carpet was produced."
—Don R., Winfield IL
"Great Install. Great guys! Looks good! Awesome service!"
—Jim & Julie W., Joliet IL
"Excellent work done! Floor looks great and the workers were very efficient and friendly."
—Lynn F., Crown Point IL