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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Our salesman was wonderful. The installers were great."
—Theresa Z., Valparaiso IN
"Nice job! Megan was professional and great to work with."
—Alan D., Bourbonnais IL
"I am very happy with all services. Thank you!"
—Charlene M., Montgomery IL
"I've always been satisfied with your service."
—Mary M., Naperville IL
"John showed us several products and was very patient with us. Great salesman! Dave and Adam installed it perfect - Thanks."
—Jerry M., Countryside IL
"Professional service from selection to installation. Floor looks great!"
—Ken & Darlene P., Aurora IL
"James is an excellent salesperson. Will is a terrific installer."
—George H., Naperville IL
"My carpet looks fabulous!!"
—Dave & Val S., Minooka IL
"All of your staff from beginning to end were great! Frank and his staff have a great work ethic and made sure we were happy. "
—Steve & Diane H., Joliet IL
"Very quick installers!"
—Tiffany & Justin M., Channahon IL
"Ashley and Caleb did an outstanding job!! We are very pleased with service and installation."
—Joe & Jen T., Shorewood IL
"Quick in and out!"
—Lori C., Plainfield IL
"Very polite, courteous, and quick!"
—Michelle B., Crest Hill IL
"I appreciated the beautiful product, great installation, and exceptional service! "
—Gennelle D., Crest Hill IL
"Jorge & his helper were very hard workers. We appreciate that they both wore masks in order to protect us and them from the virus."
—Michael C., Joliet IL
"This was the first time we ever replaced the carpet in our house. FCA of Merrillville informed us what we needed and the installers finished the job in 1 day!"
—Mark S., Valparaiso IN
"Alicia, our salesperson, was again very helpful with our purchase. Juan and his partner were efficient and pleasant. Great experience!"
—Celia O., Munster IN
"Excellent salesperson and installers!"
—Randy A., Porter IN
"Awesome job by Ivan! Thanks so much sales and installation were great."
—Diane G., Arlington Heights IL
"Installers were great! They even removed spindles to install carpet instead of cutting the carpet to go around."
—Merrell W., St. Charles IL
"Installers and Madison were great!"
—Kim L., Naperville IL
"Everyone was great! Really enjoyed working with Madison! Very helpful."
—Pete & Betsy N., Naperville IL
"Great install! Great guys!! 5 star service."
—Sean M., Oswego IL
"Roy and helper were excellent and great installation."
—Allan D., Naperville IL
"Friendly workers, no pressure, and gave us space. I was very impressed with the installers."
—Kraig O., Kankakee IL
"Bob gave us a clear understanding about install and options. (Attention to detail)"
—Ed & Laura G., Monee IL
"Eric and Bob are both great. Will be back again!"
—Tom M., Bourbonnais IL
"Install crew did a great job. Very pleased with the results and attention to detail. Very professional."
—Bob R., Shorewood IL
"Installers were very courteous and worked nonstop. They helped move the furniture, cleaned up, and very happy with the work."
—Sharon T., Joliet IL
"Good service, quality carpeting, and professional staff."
—Ed & Penny C., Shorewood IL
"Installers did a good job and worked without any breaks except 1/2 hour for lunch."
—Michael & Mary Ann M., Romeoville IL
"Luis did a great job! Working with Ashley was very helpful. Thanks."
—Tammy & Dave M., Channahon IL
"Ashley was very helpful. Luis did a great job."
—William & Margaret S., Joliet IL
"Courtney was great and very helpful!"
—Jacob L., Shorewood IL
"They were great! No complaints."
—Linda R., Geneva IL
"David designed our project. The installers were courteous."
—Jeff R., Highland IN
"Accommodated our needs very fast and understanding that we were sleeping in the living room due to another place being rude and not wanting to help or do the job. A+ will definitely return. "
—Nick G., Crown Point IN
"Favorable - Alicia is the sales rep that helped to select the design etc. Thanks."
—Vijaya C., Valparaiso IN
"Jim was helpful and knowledgeable. The installers were courteous, timely, and did a great job."
—Kathy P., Naperville IL
"Reasonable price and great products."
—Don & Pat C., Naperville IL
"Annette was very knowledgeable in helping us pick out flooring and carpet. The installers did a great job!"
—Mary Beth Z., Naperville IL
"Madison and Ivan were a pleasure to work with. I plan to buy carpet in the future. Thanks."
—Doreen G., Naperville IL
"Great job, fast installation, and very helpful!"
—Rima M., Naperville IL
"Renee was wonderful! And we couldn't have had better installers! They were efficient and professional."
—Frank & Mary B., St. Anne IL
"Service was great from purchase to installation. Installer arrived when expected and was very professional and thorough. Job well done from beginning to end. Thanks Pat. "
—Pat P., Clifton IL
"Great job! Excellent crew!"
—Lola H., Shorewood IL
"Great installation job! We love the floor!"
—Mark & Laura C., Plainfield IL
"Super fast install - looks great!"
—Mark & Laura C., Plainfield IL
—Jim & Sandy F., Joliet IL
"Excellent job! John and his crew were outstandingly good! Exceptional on personality, stayed over to finish the job. Never complained. Great workers!"
—Linda C., Joliet IL
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