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What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Guys were great, and fast!"
—Debbie T., Plainfield IL
"The installers were friendly, enlightening and well knowledged which they shared with us, the customer. Great Job! Very pleased with everything!"
—K., Naperville IL
"The salesperson was very helpful. The installers were very professional and did a wonderful job."
—Dan & Jan S., Joliet IL
"Eric was very helpful and informative. Was able to answer all my questions. Bob did an excellent job and I was very pleased with the care he took to not damage my walls and trim. He was great!"
—Terri L., Bradley IL
"Service Great. Worked until job was finished."
—J., Papineau IL
"Renee was very helpful & good to work with. The installer did a great job and stayed late to finish."
—Louise S., Kankakee IL
"Both guys were SUPER!!! Great job- see you again."
—J.R F., Geneva, IL
"Already referred to a neighbor who purchased!"
—W., Bolingbrook IL
"Sean did an excellent job on installation! He went out of his way to do a great job!"
—C. , Bourbonnais IL
"Renee was wonderful to work with and David and his crew did a great job with the carpet installation. We are very pleased with FCA."
—T., Bonfield IL
"Your employees were very courteous and helpful. They answered all my questions."
—Debbie H., Chesterton IN
"Everyone from salesperson to installer was a pleasure to have serve us. Thank you!"
—Tony & Jim B., Lockport IL
"Thanks for making our molding right! "
—Renee & Adam M., St. Charles IL
"Your installer was a very polite and hard working young man. Self-starter & completely professional! Sean was a very good representative of FCA!"
—Chuck & Loretta M., Manteno IL
"Excellent service - Excellent salesman - Excellent installation."
—Sherri P., Morris IL
"Installer was very competent and craftsman-like."
—Don B., Bourbonnais IL
"Installers were very polite and did an excellent job."
—John G., Crest Hill IL
"Excellent value and expert installation. Installers courteous and conscientious. Appreciated the color selection help. "
—Keith & Cheryl N., Aurora IL
"The installers worked hard, and very helpful, and polite. Thank you!"
—Mary L., Romeoville IL
"Very nice job."
—S., Shorewood IL
"Done in a short time. Installers very nice."
—Jackie & Everett T., Braidwood IL
"Having your home disrupted for a couple of days is never fun but John, Nick and Rob made everything okay. The guys were great. My wife and I are so pleased with the new flooring."
—Keith M., Merrillville IN
"Luis was very nice. Friendly- a VERY good installer"
—Peter & Pat H., Shorewood IL
"Satisfied with purchase, previous purchase, and able to get installation on as scheduled."
—Ken & Barbara S., Woodridge IL
"I was very pleased with Megan and John. My floor looks very good."
—M., Danforth IL
"Luis' workmanship was outstanding. He was courteous and respectful. I would be proud to recommend him."
—Bill & Doloris C., Joliet IL
"Very impressed with Sean. Great work. And Gary was very patient and helpful. "
—James & Sandy K., Bourbonnais IL
"Very - Very - good"
—Norman C. , Joliet IL
"Guys were great, really a good job; very polite."
—Carol S., Romeoville IL
"Wonderful work- I always love having Jorge and his crew- Thank you!"
—Susan & Michael L., Joliet IL
"Ceramic tile was installed in the bathroom. Luis did a great job, was very skilled and kept everything clean and was very courteous. Jeff is a pleasure to work with."
—Neema K., Bolingbrook IL
"The carpet technicians were wonderful. Respectful, professional and pleasant."
—G., Romeoville IL
"These installers are above and beyond and I really enjoyed having them here. They are very valuable to represent FCA."
—Carolyn T., Aurora IL
"Overall experience was helpful and informative."
—Susan W., Kankakee IL
—Kalon S., Naperville IL
"Installers were very courteous and neat."
—Rose G., Gary IN
"Rob and Samantha were great; so helpful. The installer was great also. They did great, and were on time. Just like she said. "
—Tim L., Merrillville IN
"Our installers were very nice and completed the work very quickly! Great job!"
—Al & Connie L., Plainfield IL
"Everyone is detail-oriented, which I liked!"
—Colleen C., Shorewood IL
"Great job Bob! Very happy it was installed the same week."
—W., St. Anne IL
"Lisa was so helpful and installation was easy, fast and well done."
—Tiffany V., Chicago IL
"Aliyah was very helpful. Installers did a great job."
—Kim & Nick G., Plainfield IL
"The installers did a remarkable job. Clean-up was fantastic."
—Deb F., Shorewood IL
"Floors are so beautiful! Expert workmanship. Still need a piece of trim installed in living room. "
—Elissa B., Romeoville IL
"Pro's and worked fast!"
—Curtis S., Crown Point IN
"It is always a pleasure to work with Annette. She is a wonderful designer. The delivery staff is very professional and friendly."
—Linda C., Downers Grove IL
"Installation went great - looks beautiful. Jose and team were extremely cordial and did an excellent job!!"
—Corine Kezbus, Aurora IL
"Tim was great and Ivan was great!!!"
—Brenda S., Naperville IL
—B., Glendale Heights IL
"Thank you for Good Service!!"
—Todd & Theresa C., Wheaton IL