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Customer Testimonials
What our customers say about our work
Customer Testimonials
What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Good choice of colors. Extremely happy. The techs were awesome, knowledgeable, courteous, hard workers, & nice guys. Wonderful guys."
—Terry H., Naperville IL
"Tayona was awesome AND extremely helpful in giving me the best options for my entire house of carpet. Thank you so much for the great service!"
—Holly S., Holland IN
"Michelle was great! Installers did a perfect job."
—Kathy & Don W., Custer Park IL
"Installers were great."
—Penny M., Shorewood IL
"Bob (installer) was great. He did a good job. Very happy with install and carpet."
—C. D., Manteno IL
"Excellent communication, the willingness to help, and always available to answer questions. Installation - very well done."
—Lori & Jerry P., Lockport IL
"Can't wait to come back for flooring for the rest of my house!"
—Jennie P., Valparaiso IN
"Very professional & fast."
—Andrew P., Bolingbrook IL
"Outstanding service. Megan H. was wonderful to work with. The two gentlemen who installed the floor were very professional. "
—Debra & Mike M., Manhattan IL
"Done in a short time. Installers very nice."
—Jackie & Everett T., Braidwood IL
"Fatime is very professional & knowledgeable. Very patient with us. We are not usually quick decision makers."
—Chaz & Sandy G., Plainfield IL
"The installers were great & so was the salesman, Mark R."
—Dan & Linda N., St. Charles IL
"Ken was a great tile installer, always courteous and helpful. I am very happy with our purchase and will recommend you to our family & friends."
—Mary L., Channahon IL
"Excellent Service. Fast install. "
—Daz Y., Oswego IL
"Great service from Eric! Very helpful! We love our new carpet!"
—Janice & Thomas T., Manteno IL
"Outstanding service. Megan H. was wonderful to work with. The two gentlemen who installed the floor were very professional. "
—Debra & Mike M., Manhattan IL
"Anne is always helpful & informative & Jose the delivery person is great."
—Ron & Kerri R., St. Charles IL
"Installation guys took great care to avoid scratches and did a great job installing carpet."
—Sharon B., Crown Point IN
"Everything was perfect."
—Barbara B., Wheaton IL
"Men were polite. Good work."
—Magdalina R., Plainfield IL
"Sales staff was very friendly and helpful."
—Debbie R., Naperville IL
"Very hard working staff excellent installation. Very good installation. No problems."
—Art & Barb P., Joliet IL
"Installers were great."
—Tony K., Shorewood IL
"Jose is the best with delivery. Excellent service."
—Karen & Ryan W., Sycamore IL
"Sam was exceptional from design through installation. Sergio was professional and even changed out and installed tile when asked. Very good."
—W. S., Crown Point IN
"Fast Service!"
—Paul & Tammy G., Plainfield IL
"Men were polite. Good work."
—Magdalina R., Plainfield IL
"Everyone I worked with were great. The installer did an excellent job. Any question that I had were answered by Kate in a fast manner."
—Sharon L., South Elgin IL
"Tayona was very helpful and friendly."
—Michele M., Crown Point IN
"Good Job!"
—Kalon S., Naperville IL
"Eric was great to deal with. He was very patient and informative."
—Megan A., Clifton IL
"Tayona was very helpful and friendly."
—Michele M., Crown Point IN
"Tayona was very helpful in choosing the tile. Butch takes a lot of pride in his work. We felt like he was doing the job like he'd want done for himself. Great at work. "
—B., Valpraiso IL
"Friendly installers. Answered all our questions."
—Pam F., North Aurora IL
"Brian was extremely helpful and accommodating to my needs. Juan and his helper were awesome. Thank you to the lady who measured my floor."
—Cynthia C., Merrillville IN
"Thanks for keeping it easy."
—Dan & Jennifer H., Plainfield IL
"Ann was great! Helpful, knowledge, fast to reply. Would love to work with her again. Thanks Ann."
—Carrie C. , Plainfield IL
"Prompt & timely installation. Installers cleaned all scraps, looks great."
—Harry G. , Shorewood IL
"Excellent communication, the willingness to help, and always available to answer questions. Installation - very well done."
—Lori & Jerry P., Lockport IL
"Great installers!"
—Shirleen & Jeff D., Naperville IL
"Sales person was excellent. The estimator that came out knew exactly what he was doing. The installers were great too."
—Wayne & Pat S., Joliet IL
"The two gentlemen that delivered the furniture were very professional and courteous."
—Pat B., Naperville IL
"Installers work fast and did a good job."
—Terri & Joe A., Shorewood IL
"Guys were very nice & efficient. Less than 1/2 hour to do a great job."
—Paulette C., Crown Point IN
"Great. Install crew were great. "
—D. L. , LaPorte IN
"Satisfied with purchase, previous purchase, and able to get installation on as scheduled."
—Ken & Barbara S., Woodridge IL
"Installers work fast and did a good job."
—Terri & Joe A., Shorewood IL
"The two gentlemen that delivered the furniture were very professional and courteous."
—Pat B., Naperville IL
"Megan was great! We are happy with our floor & carpet."
—John & Jean S., Channahon IL
"Excellent service. Installers did a very professional job. They were very knowledgeable."
—Paul & Stephanie H., Channahon IL
