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Customer Testimonials
What our customers say about our work
Customer Testimonials
What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"We love the carpet! David and his installing team did a wonderful job!! I would recommend FCA to everyone!"
—Brenda S., Momence IL
"Sales rep, Hannah, was terrific - Installers seemed capable."
—Michael & Carne C., Dyer IN
"Very flexible and patient while waiting for us to finish our remodel!"
—H., Kankakee IL
"Both Salesman and installer were great to work with and very helpful. Installation was "Top Shelf"."
—Russ Pritchett, Romeoville IL
"Guys were very nice & efficient. Less than 1/2 hour to do a great job."
—Paulette C., Crown Point IN
"We had a bad experience with another store, but it all worked out in the end because we got the best people ever at FCA."
—Rodney M., Plainfield IL
"Great service! "
—Tara G., Glen Ellen IL
"Beautiful flooring!"
—C., Bourbonnais IL
"Fast, friendly service - Good job. "
—Mike & Luanne E., Plainfield IL
"We've shopped at FCA several times and will continue to do so in the future!"
—Larry & Lorie T., Bristol IL
"The installers are wonderful. They did a great job installing and cleaning up. They went above and beyond."
—Michelle A., Shorewood IL
"Loved Annette. Would work with her again!"
—Leslie S., Plainfield IL
"Easy to work with. Great help. Bob did amazing work! Very friendly!"
—N., Herscher IL
"From sales to installation, everything was top shelf."
—Joyce S., Hobart IN
"Courteous installers as well as the staff."
—Jack & Karen D., Channahon IL
"Megan is great."
—Jackie B., Momence IL
"Bill does an excellent job and has great customer service on install. Natalie is wonderful to work with and very helpful."
—F., Geneva IL
"John did a very good job."
—E., Kankakee IL
"Dave and his crew did an excellent job. I would request him and his guys again if ever I needed hardwood flooring. "
—Alan B., Lake Station IN
"Great, fast installers."
—Diane P., Plainfield IL
"Hannah was very knowledgeable & capable. She is the major reason we used your services. Louis is a very capable pleasant installer."
—Paul & Paula J., Shorewood IL
"Great job. Happy with our purchase."
—Kim S., Minooka IL
"Fernando was great! He was courteous, explained well and fast worker. He did a great job!"
—Dan & Eve K., Joliet IL
"Lisa was great to work with, very helpful. Would purchase from her again."
—Bonnie W., Shorewood IL
"Good service. Great job by installers!!"
—John & Tracie N., Channahon IL
"Thank you so much!!"
—Lillard L., Kankakee IL
"Overall we had a great experience and love our floors!"
—Marsha L., Wanatah IN
"Excellent service!"
—Larry & Jackie L., Bourbonnais IL
"Very good service. "
—C. J., Gary IN
"Jill was very helpful & the men who installed the floor were wonderful and did a great job."
—Marian V. , Plainfield IL
"We love Tayona! She is always courteous and so patient. She has a thorough knowledge of flooring. The installers were also courteous and very professional. "
—Clarence & C.L., Gary IN
"Service is very, very good."
—Frances P., Naperville IL
"Your men came after calling that they would be a little late. It was okay with me because when they got here they did a very good job."
—E. Helen Balozs, Crown Point IN
"Jesus and team were efficient and professional. They did a great job! Appreciated Tom's help with the carpet."
—Thomas & Peggy H., Plainfield IL
"The carpet is amazing and the installers were super nice and did an amazing job."
—Josh M., St. Charles IL
"Great service, Very professional!"
—Dayna B., North Aurora IL
"Very nice work, & quality. Nice installers."
—Tim & Sue M., Plainfield IL
"Completely satisfied. Bob did a great job!"
—J., Wilmington IL
"Michelle was great! Installers did a perfect job."
—Kathy & Don W., Custer Park IL
"Outstanding installers."
—Ginny F., Joliet IL
"The installers did an "awesome" job, they were very neat and clean as they worked...They finished the job on time and very clean. Thank you!"
—Sue G., Naperville IL
"Thank you Tayona!"
—Charie J., Hammond IN
"Great experience, beautiful floor, very satisfied."
—Gina S., Plainfield IL
"Roger did an amazing job with the tile floor and backsplash. He was quick, accommodating, detail oriented and friendly! Sarabeth was very nice through the whole process! We were a bit disappointed with the price for the granite-which is why we went elsewhere. Great job though on everything else!"
—H., Bourbonnais IL
"Installer polite, clean, efficient."
—Alan & Diana P., Naperville IL
"Very nice installer of product and sales people. Very nice and helpful, and knowledgeable. "
—Jim R., Martinton IL
"Great Installer! Courteous and neat."
—Doug B., St.Charles IL
"Great!"
—Bob P., Minooka IL
"Did a nice job - This was difficult pattern to install and they made it look good. Very fast."
—John K., Plainfield IL
"The crew arrived on time. Expert installation and thorough clean-up."
—Bill M., Plainfield IL
