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Customer Testimonials
What our customers say about our work
Customer Testimonials
What our customers say about our work
At Floor Covering Associates (FCA), nothing is more important than the trust and satisfaction of the homeowners we serve. We have been in business since 1976, and in that time, we have delivered superior service and consistent results for thousands of happy, satisfied customers throughout Shorewood, IL, Naperville, IL, Kankakee, IL, St. Charles, IL, and Merrillville, IN.
We invite you to read some of our customer testimonials that we’ve received.
"Fatime was very helpful & took time explaining purchase. Jorge & his helper were very careful and did very nice install."
—Jim C., Joliet IL
"Louis was awesome! Latti was so helpful! We really appreciate Latti informing us about the best carpet for our family & coming to our home to make sure it would work!"
—Brian & Elizabeth P., Naperville IL
"Jorge and Jen were great to work with."
—Donna & Craig W., Plainfield IL
"Installers were great."
—Tony K., Shorewood IL
"Great service all around. I will continue to make all my flooring purchases through you guys. Thanks!"
—Paul R., Plainfield IL
"The installers are wonderful. They did a great job installing and cleaning up. They went above and beyond."
—Michelle A., Shorewood IL
"Good Experience - well satisfied."
—Yvonne W., Merrillville IN
"Everyone was great! Thank you."
—Michael H., Gilman IL
"Good choice of colors. Extremely happy. The techs were awesome, knowledgeable, courteous, hard workers, & nice guys. Wonderful guys."
—Terry H., Naperville IL
"Eric was awesome help! Bob the installer is a very excellent worker! Great Job!"
—Cathy D., Clifton IL
"Installers were great! Thoroughly cleaned and removed old carpets. Excellent service."
—Harry G., Shorewood IL
"Rob was awesome! Installers were friendly and fast! Very Happy!"
—Christine B., Crown Point IL
"Eric was awesome help! Bob the installer is a very excellent worker! Great Job!"
—Cathy D., Clifton IL
"Satisfied with purchase, previous purchase, and able to get installation on as scheduled."
—Ken & Barbara S., Woodridge IL
"Installers Great!"
—John S., Oswego IL
"Great job by installers and many thanks to Fatime for working with us."
—Robert & Christine C., Joliet IL
"Excellent communication, the willingness to help, and always available to answer questions. Installation - very well done."
—Lori & Jerry P., Lockport IL
"Rob was awesome! Installers were friendly and fast! Very Happy!"
—Christine B., Crown Point IL
"Jill was very helpful & the men who installed the floor were wonderful and did a great job."
—Marian V. , Plainfield IL
"Fatime was very helpful in the selection process. Keith (measured) very helpful explaining installation process. Luis (installer) was outstanding. Excellent quality and great suggestions."
—Brian L., Shorewood IL
"Service was great."
—Steve K., Burr Ridge IL
"Great installers!"
—Shirleen & Jeff D., Naperville IL
"Installers were fantastic. Efficient & quality work. "
—Rick V. , St. Charles IL
"Everything was perfect."
—Barbara B., Wheaton IL
"Great customer service and installers."
—Christopher W., Aurora IL
"Great installers."
—C., Shorewood IL
"Installation went quickly. Kristen was pleasant and extremely helpful."
—Steve & Kay G., Coal City IL
"Installers were excellent. Very respectful. Salesperson (Jim) was great to work with!"
—Jeff P., Naperville IL
"The two gentlemen that delivered the furniture were very professional and courteous."
—Pat B., Naperville IL
"Victor our tile installer was great! Above & Beyond service."
—Peter & Brenda Z., Bradley IL
"Installers work fast and did a good job."
—Terri & Joe A., Shorewood IL
"Floor was installed in 1/2 the time that was estimated - Favorable. "
—Paul H., Aurora IL
"Carpet installers were top notch!!"
—Joseph & Joan K., Oswego IL
"Wonderful Installers."
—Michelle A., Shorewood IL
"Fast installation on carpet. Great Service."
—Matthew Y., Kankakee IL
"Installers were early, fast, and thorough."
—Jerry S. , Naperville IL
"Installers were fantastic. Efficient & quality work. "
—Rick V. , St. Charles IL
"Great. Install crew were great. "
—D. L. , LaPorte IN
"Installer polite, clean, efficient."
—Alan & Diana P., Naperville IL
"Installers were early, fast, and thorough."
—Jerry S. , Naperville IL
"Excellent communication, the willingness to help, and always available to answer questions. Installation - very well done."
—Lori & Jerry P., Lockport IL
"Everything was great."
—Michael S., Chebanse IL
"Installers were wonderful to have working in our home. "
—Mary R., Elburn IL
"Everything was great from start to finish."
—John R., St. Charles IL
"Excellent communication, the willingness to help, and always available to answer questions. Installation - very well done."
—Lori & Jerry P., Lockport IL
"Emily was wonderful!"
—Rachael R., Shorewood IL
"Sam was exceptional from design through installation. Sergio was professional and even changed out and installed tile when asked. Very good."
—W. S., Crown Point IN
"Michele Christensen was awesome!"
—Jim & Lisa C., Homer Glen IL
"Installers were very professional. They did a great job…from start to cleaning up.."
—Mike & Melissa F., Plainfield IL
"Your installer, Luis, was excellent!"
—Joanne Z., Plainfield IL
