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Safety of Armstrong's Products
Meet or Exceed All Applicable Standards
February 29, 2016
Dear Valued Customer,
We are writing to reassure you about the safety of Armstrong’s products in light of recent news concerning Lumber Liquidators’ sale of laminate products. As with similar issues that arose last year, none of the potentially noncompliant laminate product identified at Lumber Liquidators is Armstrong or Bruce product. Based on rigorous testing and our strict certification and specification requirements, we are confident that our laminate products continue to meet or exceed all applicable standards, just as they always have.
Armstrong sources laminate flooring for both Armstrong and Bruce brands, made to our specifications, from a select group of approved suppliers. Our product specifications require adherence to all environmental, health and safety requirements, including formaldehyde emissions, of the U.S. federal government and, where applicable, state regulations such as the California Air Resources Board (CARB II); CALGreen, CA Code of Regulations Title 24, Part 11, 2012; and Collaborative for High-Performance Schools (CHPS), National Core Criteria, 2014. Our suppliers test their products at independent certified labs and provide the results to us on a regular basis. We only accept products that are certified to meet CARB requirements. In addition, we also perform random tests on our products at independent labs to ensure compliance with CARB and OSHA requirements.
While none of the potentially noncompliant laminate product identified was Armstrong or Bruce product, given recent issues impacting the industry, we expanded our already comprehensive testing program, including raw core and deconstructive testing at independent labs. Additionally, Armstrong employees conducted site visits and audits of our suppliers, including core suppliers, to confirm they meet our rigorous quality standards. These additional steps, coupled with our ongoing commitment to acting responsibly and with integrity in everything we do, give us further confidence that Armstrong continues to provide safe, high-quality products to our customers every day.
If you have additional questions, please contact our product information hotline at 1-877-Armstrong or firstname.lastname@example.org and our team will work with the appropriate people to help you.
As always, thank you for your business.
Joseph N. Bondi
Armstrong Floor Products NA Residential
Dominic C. Rice
Armstrong Floor Products NA Commercial