FCA Privacy Policy

About the Privacy Policy
Thank you for visiting the website (https://www.fcainc.com) of Floor Covering Associates, Inc. and its affiliates, Floor Covering Associates of Naperville, Inc.; Floor Covering Associates of Kankakee, Inc; Floor Covering Associates of Merrillville, Inc.; Floor Covering Associates of Joliet, Inc.; Floor Covering Associates of St. Charles, Inc.; and FCA Design Center, Inc (the “Companies,” “we,” or “us”). The purpose of this site is to provide you with information about the Companies, and the Companies’ (“our”) products and services. This Privacy Policy is designed to help you understand the conditions in which we collect “What Types of Information…”, use “How do you use…”, and disclose information “What is your Policy on Third-Party…”, your rights in relation to that information “Do I have Access…”, and our policy regarding browser “Do Not Track” requests “How does the Website Respond to Do-Not-Track”. The policy uses plain language in a layered format, with internal links throughout. Please contact us at “Questions” if you have any questions or feedback after reviewing this Privacy Policy.

Who is Covered by this Policy?
The Companies work with individual customers and prospective customers ages eighteen (18) and above in the United States. The website is intended for use by United States residents and is governed by the laws of the United States and the State of Illinois exclusively. If you believe a non-United States resident or a minor has inadvertently shared information with us, please notify us at “Questions” so that we can take corrective measures.

What Types of Information do the Companies Collect?
At various times, the Companies may collect “Non-Personal Information” and “Personal Information.” “Non-Personal Information” is information that cannot directly be connected to a specific person without being compiled with additional information. For example, “Visitor from Joliet, Illinois” or “254 visitors from Joliet, Illinois on January 24,” in and of itself would be Non-Personal Information. On the other hand, “Personal Information” can be directly associated with a specific person, without any additional information, such as a first and last name, an e-mail address, mailing address, or a telephone number. For example, “John Doe of 123 Any Street, Joliet, Illinois,” would constitute Personal Information. If you have questions about the distinction between Non-Personal Information and Personal Information, please contact us using the information listed below “Questions”.

What is the Scope of the Policy?
The policy governs the treatment of Non-Personal Information and Personal Information obtained through (i) our websites, (ii) e-mail correspondence and text chat with the Companies, (iii) telephone calls with the Companies, (iv) in-person correspondence with the Companies, (v) mail or other correspondence with the Companies, (vi) information provided to us by third-party sources, and (vii) any other sources. It is intended to be broad and informative in nature.

How does the Website Respond to Do-Not-Track Signals?
Major commercial web browsers allow users an option to send a “Do Not Track” signal to websites, requesting such sites not use online tracking mechanisms for the user. If you opt through your web browser to send a “Do Not Track” signal, and our website receives the signal, our website is designed to honor the “Do Not Track” request regarding web data. The website uses a third-party DoNotTrack plugin on the WordPress platform. While no third-party plugin is foolproof, we use the DoNotTrack plugin through the WordPress platform because of its trusted reputation in the industry. While we exercised our best efforts in selecting this plugin, we make no warranty regarding the effectiveness of this plugin or any other third-party security plugin. If you have any further questions about our policy regarding “Do Not Track” signals, please contact us using the information listed below “Questions”.

How do the Companies use Personal Information and Non-Personal Information?

We may use your Personal Information and Non-Personal Information for a variety of purposes. For example, at various times, If you communicate with us via our website or over the phone, or open an account with us, you may provide your name and contact information, information about the products you are interested in, etc. We may use your Personal Information to perform services requested by you. We may also send you notices that we think would be of interest to you. If you no longer wish to receive electronic communications, please click “Unsubscribe” “What Options do I have when you Communicate…”. In the future, we may (with your permission) send text messages to a mobile telephone number you provide to us. This would allow us to provide any pictures of products you request, appointment reminders, etc. Standard messaging rates would apply. You could opt out of such messages at any time by responding, “STOP.”

Non-Personal and Personal information may be aggregated for purposes such as counting the number of customers, analyzing demographics, improving our services, creating better products, enabling online analytics and research, and managing our business. We may also analyze for market research purposes Non-Personal Information such data as IP addresses, domain names, time of your visit, software and hardware attributes (including device IDs), and geographic location.
If you have any further questions about the types of information we collect, please contact us using the information listed below “Questions”.

How do the Companies Protect my Information?
The Companies take data security very seriously. Information you enter on our website may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services, which are enabled by VeriSign, Inc. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. This system is designed to prevent the unauthorized viewing, altering, or deleting of your information. Email is not recognized as a secure medium of communication, so we ask that you do not disclose private information by email. The Companies’ policy on browser “Do Not Track” requests can be found at “How does the Website Respond…”. If you have further questions about how we secure your data, please contact us using the information listed below “Questions”.

What options do I have when you Communicate with me?
If you receive e-mail from the Companies and no longer wish to receive similar messages, you may unsubscribe by clicking the “Unsubscribe” link in such e-mail. If you are having difficulty submitting an “Unsubscribe” request or wish to report an issue, please contact us using the information listed below “Questions”.

What are your Cookies and Web Beacons Policy?

We reserve the right to use cookies and beacons (sometimes known as “single-pixel gif files” or “clear gif files”) when you interact with us electronically. Cookies are small files that are stored on your device, and that allow us to recognize prior visits, user preferences, etc. You can alter browser settings to update your preferences regarding cookies. The “Help” menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of the browser’s manufacturer. However, not all features of our websites may necessarily work optimally without cookies.

Beacons may be embedded in a web page or e-mail and facilitate sharing of certain Non-Personal Information and Personal Information, for example, whether a user opened an e-mail, IP address, length of time on site, pages visited, and other information. Beacons in an e-mail can be declined by disabling HTML images or refusing HTML in your e-mail software. If you have any further questions about our cookies and beacons policy, please contact us using the information listed below “Questions”. Also see our policy regarding “Do Not Track” signals above “How does the Website Respond…”.

What is your Policy on Third-Party Data Sharing?

The Companies have profiles on Facebook, Twitter, and Instagram, and advertise on Google and potentially with other third parties. At various times, these third parties collect and share analytics, auditing, research, and reporting. In Google’s case, collection is done through the use of its proprietary Google Analytics programs. Data collected includes “clickstream data”, such as IP addresses, page requests, pages visited, content viewed, clicks, search queries made, etc.

This website may have links to third-party websites. Once you enter a third-party site, this privacy policy will no longer govern, and the third-party business’s policy will govern instead.

If you have any questions about any third-party business’s policies, please refer to its respective privacy policy. To specifically opt out of Google Analytics data collection, more information is available at https://tools.google.com/dlpage/gaoptout.

Personal Information and Non-Personal Information may always be shared with third parties when we believe, in our sole discretion, that doing so is required to comply with federal, state, or local law, a court order, subpoena, or other legal process, or to establish, protect, or exercise our legal rights or defend against legal claims or potential legal claims. Additionally, it may be shared to investigate, prevent, or take action regarding illegal or tortious acts, violations of our policies, or threats against us or any third parties. In the event of a proposed financing, sale, insuring, assignment, bankruptcy, or other disposal of our business or its assets, such information may also be shared.

If you have any further questions about our policy regarding third-party data sharing, please contact us using the information listed above “Questions”.

Do I have Access to my Information and what choices do I have?

If you have questions about the types of personal information we have regarding you, please contact us using the information listed below “Questions”. After providing appropriate verification of your identity, you have the right to:

• Review data the Companies may have about you, if any
• Correct any incorrect data the Companies may have about you
• Request we delete non-essential data the Companies have about you
• Express any concern you have about the Companies’ use of your data

As stated above “How does the Website Respond…”, our policy is to honor “Do Not Track” browser requests regarding web data.

Where will Updates to this Policy Appear?

As our business, security measures, and technology evolve, we reserve the right to update this policy at any time. Changes to this policy will appear on this website.

What if I Believe there has been a Lapse in this Privacy Policy?

This website is protected by the copyright, trademark, and other intellectual property laws of the United States and other jurisdictions. You may print copies of or download the information on this website only for your personal, noncommercial use.
You may not, without the express prior written consent of FCA:
• Copy, distribute, or download any information on this web site for any purpose other than your personal, noncommercial use
• Copy or download the web site’s designs, text, graphics, pictures, reviews,
information, data, software, sound files, other files and the selection and arrangement the web site contents
• Copy or use any of the FCA’s trademarks, service marks, logos, slogans or corporate name
• Modify any information on this web site for any reason
• Include any part of this web site in another work
• Frame content on the FCA web site; or
• Link or create a hyperlink to content on the FCA web site.
FCA reserves all rights not specifically granted herein. Any questions about this policy should be directed to “Questions”.

Restrictions on Use of Materials

If you have questions about the types of personal information we have regarding you, please contact us using the information listed below “Questions”. After providing appropriate verification of your identity, you have the right to:

• Review data the Companies may have about you, if any
• Correct any incorrect data the Companies may have about you
• Request we delete non-essential data the Companies have about you
• Express any concern you have about the Companies’ use of your data

As stated above “How does the Website Respond…”, our policy is to honor “Do Not Track” browser requests regarding web data.

Questions
Please direct any questions to Management at 1000 Brook Forest Avenue, Shorewood, Illinois 60435, telephone 815-436-7416 and we can be reached Monday through Friday from 8:00AM to 5:00PM Central Time.

Last Update
Last Updated Jan 01, 2022